ROYAL INN EXPRESS BY MASTER HO - Winchester

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THE ROOMS AND HALLS SMELLED REALLY MUSTY. THE POOLS, BOTH INDOOR AND OUT WERE BOTH CLOSED, AND NO ONE TOLD US BEFORE I BOOKED THE ROOMS. IN THE LATER EVENING, WE WERE SITTING IN OUR ROOM AND LOOKED OVER AND SEEN A MAN IN AN OPEN WINDOW, (THE ROOM WAS DARK), NO LIGHTS ON, LOOKIN ACROSS THE POOL INTO OUR ROOM, THE ROOM WAS UNOCCUPIED SO IT HAD TO BE SOMEONE […] ON STAFF...I WAS VERY DISSIPOINTED. Baca selanjutnya

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We got in at 1am and left at about 9:30am. The beds were comfortable and the place was clean. It was a little difficult to get to because of construction or whatever was going on there.

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I was called a man when I first walked in by the assistant owner--quite obvious I was not of that gender! Was informed he wasn't sure I had a reservation-which I did have. Gripped about hotel.com during entire check-in. Our room was extremely hot--took 2 days to cool off adequately--a/c unit was falling apart. Outlet in room was not attached to the […] wall. Room not cleaned adequately before our arrival--old cigarette butts found on floor. Mold on ceiling of bathroom shower area--no stoppers for sink or bath tub. No remote for tv. Swimming pool was very enjoyable and clean. The cleaning lady that was assigned to our room during our stay was very nice and helpful--she should get a raise!! Will not stay there again--will pick one of the other motels that are situated in same area--have stayed in both before and they were exceptional!! Only reason I stayed at this motel--no rooms available at other motels!! Baca selanjutnya

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The manager was rude, they had no internet and did not know I had reservations. They tried to charge me twice for my room. The room smelled of dogs and the a/c unit was falling off the wall. Had to have my entry key fixed every day as it would lock me out of the room. Breakfast was terrible and ended at 9:30 am. Room was supposed to have a microwave […] and didn't. The hotel didn't even have a sign. Toilet didn't work, linnen was filty, stained and full of cigarette burns. Overall it was a terrible place and I will never stay there again. Baca selanjutnya

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There was a pack of cigarettes and coffee cup in one of our rooms. Very hard to find motel - motel sign was on the ground - reserved 2 rooms with 2 king beds and guaranteed - when we got there at 1:30 in the morning - one of the rooms had queen beds rather than king (they did make a small adjustment in price).

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Security door propped with rock. Peanut crumbs on nightstand. Debris in sink flaked from faucet. Slow draining tub. Toilet always running. Bedside lamp non functioning. I thought Days Inn had to meet chain standards. Just nasty.

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