Holiday Inn Resort Penang - Pulau Pinang

very enjoyable

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everything was great ,the room ,the cleaniness the breakfast was great.the only thing that I could /would pick on is the beds were abit hard for my liking.But dispate this I would stay here again.O and one other thing...the reception staff need to wake up abit maybe smile alittle.We arrived at the hotel quite late at night and lets just say after aloooong […] flight it would be nice to be greeted with a happy face.Thats it!!! Baca selanjutnya

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Bus stop was immediately outside the hotel with convenient servie to town. The hotel beach was good with clean sand, no rocks and was well-maintained. Overall a good hotel and I was completely satisfied.

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thank you hotel.com...

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Basically the hotel being by the beach is really far away from Georgetown, if taking Rapid bus 101 would need 1hr to reach Georgetown without Jam. My room located at the ferringi tower get the view of the coast line and the mountain at the back, but if you want to stay by the beach need to get the beach wing where all the facilities are there. Hotel […] overall was great, spacious and i get to change the room due to toilet blockage. Baca selanjutnya

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Had to change rooms - first one smelled of mildew. Second one was better but still had a faint odor. Breakfast was very good. Located close to a bus line. Too many kids made for a noisey experience.

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For Great for a quick getaway.

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We booked 2 nights during Chinese New Year at the Holiday Inn Resort Penang, so we knew it would be busy. We checked in around 3pm and were told the type room we booked was full, so they put us in a suite on the top floor of the portion of the hotel on the opposite side of the road (away from the beach). We were on the top floor, which I believe was […] floor 21 or 23. The room was gigantic, and the view was nice. The bad part was on the morning of our checkout they had 1 of 2 elevators shut down for "preventive maintenance". A hotel with 20+ floors having only 2 elevators seems like a bad idea, but shutting one down to do preventive maintenance for a couple of hours in the morning during a national holiday is ridiculous. We waited for almost 25 minutes to get on the elevator, and it was an extremely cramped and long ride down because it stopped at every floor where frustrated guests would attempt to cram on. If we stayed here again I'd insist on stay on the beach side, or on one of the first 4 floors so I could take the stairs. Baca selanjutnya

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Hotel overloaded, poor breakfast endless waiting time in the morning. Bad noise isolation of the rooms, poor bathroom. Poor amenities around pool and to the beach. Maximum 3 stars worth to a 5 stars price level.

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I always try my best to go to Holiday Inn, any where in the world. However, this is the first time am experiencing this very low value of customers. The first thing is that, it is actually not a resort, or at least, they do NOT put you in the resort, if you book online, they are going to dump you in the worst location in the hotel with no access to […] the resort. If you want to consider this hotel, make sure that you are not going to go to any resort, not going to enjoy the view. Basically, it is really bad. Baca selanjutnya

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We are a family of 6, comprising 2 children and 2 teenagers. We stayed in Ferringi Tower for 7 nights . I had booked 2 rooms but when we arrived the staff were most accommodating so we ended up in interconnecting rooms. One room had a king size bed and the other 1 king size and 1 queen bed. The rooms were quite spacious, the beds were comfortable. We […] enjoyed the breakfast each morning. The hotel is close to eating places and the night markets. Great pool area. Complimentry kids club. Good variety of water sports available on the beach in front of the hotel and reasonably priced compared to Australia. I felt very safe in Penang and would defintely recommend the Hoilday Inn. Baca selanjutnya

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The hotel room was very comfortable and clean. Lovely big rooms and bathrooms in a good location. The only downside is the smell of fumes from the jet skis and boats whilst one is relaxing near the pool or in the garden. Hopefully the hotel management can do something about this.

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Acceptable hotel, unfortunately we were there over the new year period, the upgrade to the beachfront room was welcome for the fireworks, but not for the 2am wrap up for the band! We paid a premium for the stay but it was expected for that time of year.

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Hotel staff and reception were very friendly, It's worth what you pay for , free wifi internet, free Breakfast buffet which was great a variaty of so much food, location of the hotel is fantastic, i would recomend this hotel to anyone as the sea view and location is perfect, defnitly we'll be back.

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The hotel was fantastic. From food to activities to cleanliness! Really enjoyed my stay.

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The front desk staff was great and delivered great service. Housekeeping staff was terrible. It seems that there seem to be no double checking to make sure that things are not missed or even clean. I entered the room to a slight stain on the sheet and the bathroom was dirty. I stayed for 5 days. The cleaning was not consistent everyday. It seem to go […] with the mood of the housekeeper. Some days everything was topped up and other times, you will have to call them to bring something. This process took a long time about 30 minutes. There was newspaper on the first day and then seem to have forgotten us totally the next. The wifi is slow and difficult to connect. If you are planning to work, you will not be able to work in the room if you are planning to use their wifi. You may have to go to the lobby area to use the wifi which is faster. The view is great for this room. It seems that they try to accommodate you if possible. I recently got a burn mark on my body and cannot go into the pool without clothing. They could not make any accommodation. They have a decent view to the beach and the walk was great. Baca selanjutnya

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Although our room is located at the Ferringgih Tower, i.e. opposite of beach side, we can still have the sea view from the balcony of out room. It is bery relaxing. Love this part of the room, unfortunately we didnt enjoy much as we travel around penang for most of the day. We happened to stay there during the new year eve, so it was pretty noisy near […] the beach wing area. Fortunately, we chose to stay in the opposite tower so that we can sleep with very little noise distraction. The only surprising quality of the hotel is the breakfast. Happened that we did not include the breakfast in our room package, thus we paid extra for it. The food was far below our expectation. Well it needs some improvement, sometimes quantity does not have to be more, focus on quality of the food. Taste is just so so to me. And most of the food are cold already. But the cakes, pancakes and pastries are good though so keep it up!:) Other than the breakfast, well I enjoy my stay there and I might still want to stay there again if I go back to Penang, but of course with improved breakfast please:) Cheers, Victoria Baca selanjutnya

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the entrance to the hotel is well maintained and looks good but the interior like the corridors from the rooms etc. need refurbishment e.g.. walls a bit broken here and there. the replenishing of the soap and toilet paper etc in the bathrooms didn't happen regularly. the food was pretty average and the buffet breakfast was the same everyday. could have […] done with a bit more variation. the hotel is located in a convenient place. we were very interested in sea bathing and booked to go to penang especially because of this but we were unable to as there are supposed to be jelly fish and also there is also a lot of water sport and hardly any area for bathing in the sea which was a big disappointment. Baca selanjutnya

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Nice hotel especially the location right on the beach

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Very nice place to relax and enjoing time for the whole family.

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view is really good and location is very good too.

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The hotel is clean & comfortable. The quality of food for breakfast should be improved.

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My stay overall was just satisfactory!! The room that was given to us smelled of damp and mould. We asked our friends to check the smell as well and they felt it was definitely damp smell coming from wall and wet carpet. We asked for another room which they kindly agreed and it was less smelly than previous one. But the other facility like swimming […] pool was not great either. too many locals occupied the pool and was packed. Baca selanjutnya

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The staff were extremely friendly and helpful - always there to greet you with a smile. Our room was wonderful. For some reason we were given a very large family room and had the biggest bed I have ever seen. The bathroom was massive and spotless, as was the entire hotel.

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we will come back to this hotel on June 2013 for summer vacation destination hotel at Penang. Love the hotel.

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Overall pleasant

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Awesome hotel and free upgrade to ocean view room. Highly recommended and would definately refer this hotel to others.

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You can’t beat the location - the famous night market is one side of the hotel and the famous firangi beach is on the other side. Service was good and the rooms were clean and comfortable. We stayed on the beach wing and the beach access is straight from the hotel.

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I was given a free upgrade and stayed in a very spacious room with one king and one queen bed. It was on 17 floor of the tower wing and faced the ocean. I woke up to the ocean feeling wonderful everyday. The bed and pillows were super comfortable. Beach was merely less than 5 mins away. Would definitely book holiday inn again if i am visiting penang […] again! Baca selanjutnya

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Hotel was very clean and rooms were a good size. Very close to night markets and food court. Will definitely stay here again. The staff were very friendly.

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I HAVE STAYED AT THIS HOTEL SEVERAL TIMES OVER THE YEARS, AND IT IS FANTASTIC. I AM A MEMBER OF THE HOLIDAY INN'S PRIORITY CLUB, HAVE BEEN A MEMBER NEAR 30 YEARS. I SUPPOSE I AM A BIT PARTIAL, TO SAY THE LEAST! I WELCOME ALL OF THE RENEVATIONS, UPGRADES, BUSINESS CENTER, ETC. THE ROOM SERVICE WAS EXCELLENT, AND THE FOOD DELIVERED TO THE ROOM WAS EVEN […] BETTER. THE ENTIRE STAFF WAS OUTSTANDING, FROM THE DESK TO THE ROOM ATTENDENTS. AS A CONCLUDING COMMENT: PLEASE KEEP UP THE GOOD WORK!!!! Baca selanjutnya

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This hotel is bad for non-implementation of in booking, a king-size bed and i has  a room with a double bed  I was in for a honeymoon trip very frustrating hotel

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The hotel is located in the centre of town. I stayed in a balcony room on the 14th floor. The room was lovely, huge bed which was very comfortable and a great view. Nice large flat screen TV with plenty of chanells to chose from. The staff were very helpful and friendly. For those that dont know the hotel is split in two, on different sides of the road. […] The only downside to the hotel is the pool, it's located on the beachside so I had to cross the road or use the overhead walkway to use the pool. Baca selanjutnya

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Location is good near to night market and beaches. More regular shuttles to Georgetown would make for greater convenience.

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Nice hotel. Rooms are spacious. Indian food is excellent ( it is a treat for the expat Indian crowd) . Would recommend getting a room on the sea side wing. If u are having dinner at the hotel, do go early. The hotel picked us up from the airport (it was close to midnight) -- excellent service.

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After a hair-raising 45 minute taxi ride from Penang Airport we were greeted at the hotel by Jay, she was gracious, helpful and basically lovely. A great start for the hotel. Our room was on the 22nd floor with a stunning view, second good point. Breakfast both mornings of our stay were also without fault, from the perspectives of surroundings, choice […] of foods and staff attentativeness. The hotel could not be faulted but I doubt I will return to Penang, but that decision has NOTHING to do with the hotel, it was fantastic. Baca selanjutnya

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We really like it, we enjoyed it

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Inconsistent Room Attendants and Room Service staff left you wondering what you were going to receive on any given day. The very dated bathroom pulled the standard of the room down considerably. The hard sell to upgrade our room was not expected nor appreciated.

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Lovely location great staff. Tower seperated by busy road. Windows do not open so get a balcony for fresh air. Very nice otherwise

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Tetamu ini tidak meninggalkan komen

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Old room and not clean

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Bad hotel

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Excellent service by everyone

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Just the location was good and erery thing was baaaaad

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Great position. Near the night market and restaurants. Beach is so small but clean and nice.

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Great hotel, great place to stay, right in the middle of everything

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Nicely located near the market stalls and restaurants. Nice big room with good facilities. Great value for money when compared to others in the area.I would stay here again with or without the family. Pool and Restaurant etc are at the Beach side branch, an easy stroll across the road.

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Hotel is great and service was excellent. Staff made the stay so comfortable and that mixed with the location and the faculties make for a great hotel. The pool is good and not too crowded and the breakfast in the morning was very tasty and a large choice. We stayed in the beach side which was perfect as we could be on the beach from our room in less […] than 2 minutes. Two slight problems we had - 1. The aircon made the room damp and the walls were permanently covered in dripping water which gave a bad damp smell to the room - didn't bother us enough to move rooms though! - 2. The nightclub next door was so loud it spoils the calmness of the pool area from around 4pm each day. This combined with the hotels own (very loud) karaoke in the reception area means it is hard to find relaxing places anywhere in the hotel after dark. It was fine in our room but we did hear others complain of the noise reaching their room - honestly not heard karaoke so loud (and so bad) in any other hotel!! Baca selanjutnya

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The split hotel concept seaside/hillside is not a good for the ease of meals, swimming and relaxing in the lounge to or on the poolside lounges. The pool itself is only small and when devided by a floating barrier for smaller children left little room for any swimming distance. The meals are average and compaired to other hotels in the area, expensive. […] The computer wi fi (for which you pay) was a total disaster, with even the reception staff unable to easily get on line. My family had two adjacent rooms, one had a leaking toilet water inlet but the only maintenance was to place a towel to soak up the water, was told it would be fixed when we vacated. Given that we had previously stayed in three other hotels on the Ferringi strip this one was at the bottom of our ratings. Hotel staff tried hard but on occassion understanding Engilsh was a problem. . Baca selanjutnya

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Unexpectedly excellent

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