Days Inn & Suites Castle Rock - Batu Istana

Met expectations.

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The breakfast wasn't very good but overall it was a good stay

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We have stayed here before and know we should not expect an upscale modern facility. The hotel is well kept and clean. The staff is friendly and helpful. They could improve the breakfast a little. Suggestion: have some extra clothes hangers to loan out on request.

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stay was good but asked two different times for wake up call and did not get them. hotel may need to check on it.

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The room was clean, hotel staff was nice but the bed was horrible.

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The hotel was clean, quiet and the staff very friendly & helpful, except I didn't think the cleaning staff did the best job. Not that the room wasn't cleaned, but they didn't refill the toilet paper and we ended up running out, they took the bar of soap we had opened, but then didn't replace it with a new one, they didn't replace the used cups or all […] of the used towels. They just didn't resupply the room as they should have. Would stay there again, though. Baca selanjutnya

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The hotel was easily accessible, clean and comfortable. The pool was not in working order which was disappointing for us as that was one of the main reasons for staying there.

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clean and friendly

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Comfortable, affordable and clean. The employees were friendly and helpful.

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The room was too small to host a lunch for 8 women. It was, however, the closest suite hotel to Castle Pines. It was difficult to find the first time we drove in. The front desk staff was very welcoming and helpful.

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Our room was very clean and the breakfast saved us time and money. We also enjoy receiving the newspaper to catch up on news. Check-in and check-out were a breeze, very fast and efficient.

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The staff was pleasant and it has a great location. Short driving distance between Denver and Colorado Springs. This was a perfect stay for our trip.

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The continential breakfast wasn't great. The coffee was barely warm. Only apples were available for fresh fruit. Recommend hot coffee, various fresh fruit.

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Room, staff, and facility were about average.

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Pool and exercise room were closed frequently. Breakfast choices were poor...coffee was awful

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We stayed at this hotel for only one night on our way to our vacation cabin. Hot breakfast was only a waffle so don't expect eggs, etc. They did have oatmeal, but hot water and old-fashioned, not instant oatmeal, does not oatmeal make. (They need to use instant oatmeal). Overall, there were no unpleasant smells, I didn't notice things torn up, the room […] seemed clean...and I'm pretty fussy...especially when it comes to smells. The staff was helpful and pleasant. I almost always find rooms at this cost have issues, but not at this hotel. For the price we paid, it was a very good deal, and why our family would definitely stay there again. Also, a nice location - we felt safe - and the outlet mall was very close by. Baca selanjutnya

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We were at the ranch daily or shopping as well, so did not spend much time at motel. Everyone there helpful.

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Kind of hard to find

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Good value for the money. Did talk to thr front desk twice about 3 people using the pool to carry out some very questionable activities and was assured they would handle it. Then when my 7 year old walk back in first it was definatley not handled and very disturbing for her. Fix the management and the hotel would be awesome.

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Everything was clean and in good repair. It smelled like smoke in the hall but our non-smoking room was great so no big deal. The pool room felt very cramped and the pool water was salty...weird...but there was a lot of chlorine in the hot tub. Overall stay was fine for the price.

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We spent the night here to attend the Colorado renaissance festival. I picked this hotel from the other 4 in the same area primarily because it was a bit cheaper. I certainly wasn't expecting much, but was still somehow surprised when upon arrival that a dog had done his business outside our 3rd floor (inside hallway) room's door. I'll assume it was […] dog since they do allow pets inside this hotel. My son went down and told the front desk guy about it then we went to the pool. Upon our return it was still there. We tidied for diner & left to walk to the nearby brewpub (not bad) - still there. Came back to the hotel after and it was raining, surprised to see a large congregation of folks cooking various items on small portable grills under the pull though carport & blocking the entrance. I guess they probably intented to use the back deck but got rained out. Just seemed unprofessional of the hotel staff to let them block the only public entrance with a highly odiferous cook -out party. Really, it was weirder than I can describe! So back upstairs, yep, still there. Went to bed. Woke early & packed, got a call which I assume was a. room -to -room, "YOU IS VERY LOUD!!!", well, perhaps our stirrings annoyed one of the previous evening 's late revelers. Whetever, at least the hallway surprise was gone in the morning!. We left & will definately stay somewhere else next year or maybe just camp - a place where rowdy bbqs and animal droppings should be expected. Baca selanjutnya

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Very kind staff, decent breakfast, and room was clean and well kept up. Had a nice late night swim in the pool along with a few minutes in the hot tub. Great place to stay and in a great location. Highly recommended.

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Easy to find, staff was friendly.

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Breakfast was horrible. Room wasn't what we thought we were getting when we booked it online.

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Clean, staff was great as I needed to check in early. Forgot phone charger and front desk had to waiting for me

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Our stay was peaceful. The Hotel is in a great location. The staff was very Friendly and informative. Great price from the quality.

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Relaxing

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Our stay was ok! The first room we were sent to there had been no housekeeping... beds not made and towels on the floor! The pool was very small we were the only ones using the pool so it was nice.

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the housekeeping staff did a really great job taking care of me. very pleased with them.

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Good and clean place to stay. Nothing fancy, but functional. The breakfast is very minimal, but served our purposes. No complaints.

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Outside doors were never locked, so anyone could enter without a key. Shower heads were very low and there was mildew growing on the shower head.

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I was very impressed with this motel, I enjoyed the bed, it was very comfortable. Liked the lobby layout, overall a very nice stay.

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Pool was small, and the workout room was closed for repairs.

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General cleanliness was worse than average. Breakfast was dismal. Stale rolls and crappy coffee do not make a decent breakfast. Fruit was apples or apples. No one ever cleaned the tables in the week we stayed there. Elevator was constantly dirty. Remote control needed tape to hold the batteries in place. TV reception was poor. Sound traveled clearly […] from room to room. Front door was partially blocked by tourist pamphlet rack on one side, luggage carts on the other. On the plus side, it was easy to access the interstate from the hotel. Baca selanjutnya

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The staff was friendly and helpful. My stay was very comfortable.

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Overall the experience was nice. Although the pool was small and the fitness room was out of order. other than that it was a nice stay. It was perfect location to all the places we needed to go during our stay with a great restaurant just down the street in walking distance. it was also a short distance from the wonderful walking path in Castle Roc […] k! Baca selanjutnya

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Loved the view of Castle Rock out the window. would like to have had a microwave and fridge.

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The room was clean when we arrived. Our breakfast the next morning was good but very limited for gluten free and/or dairy free diets, we opted out the second day. Pool was nice, clean and warm with the hot tub in reach of the pool. Perfect for family, the pool isn't very deep. Because the rates were very competitive we plan to stay here again.

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The hotel itself was great - good location, staff was very nice and accomodating, room was comfortable. The pool was not as nice. It was very small, the pool area wasn't maintained very well and was dirty, the pool towels were on their last life, the "rescue bouey" was coming apart and discolored/moldy and taped up. The hot tub had unplugged holes above […] the jets, and the bottom of the pool was so undermaintained that it cut up my kids' toes from just walking across it. So if you're just there for a room, it was a nice stay. I just don't recommend he pool. Baca selanjutnya

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A business center, or even a copier would have been nice. The room itself was certainly adequate for the price.

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