4.4
daripada 5
Cemerlang
(121 ulasan)
(Purata kejiranan
3.3)
Penilaian Tetamu Hotels.com
Penilaian Tetamu Hotels.com
Penilaian Pengembara TripAdvisor
Woke up to find that my shower didn't work. Had to bathe in the sink. When I shared the info with the front desk upon checkout, the agent stared at me... with indifference and asked if I had any addiitonal charges. When I shared that I didn't, he said, then you are all done here, thank you for your stay and walked away. No apology for the broken shower or the fact that I just shared with him that I had to bathe in the sink. Things break and I get that. The indifference is what I have a problem with. I didn't ask for a credit or to speak to management. Just wanted to let them know that they had a broken shower that needed to be addressed. My bet is that the shower is still broken. Not what I expected from a Hilton property. oleh TRW dari dari Fresno pada 07/05/2013