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Lokasi.
Olympia Resort and Conference Center terletak di Oconomowoc.
Ciri Hotel.
Olympia Resort and Conference Center mempunyai spa perkhidmatan penuh, kolam tertutup dan tab spa. Hotel 3 bintang ini mempunyai kemudahan perniagaan merangkumi pusat perniagaan dan peralatan pandang dengar. Antara pilihan menjamu selera di hotel spa ini ialah restoran, kedai kopi atau kafe dan bar/ruang istirehat. Kakitangan boleh menguruskan perkhidmatan perkahwinan dan bantuan pelancongan. Kemudahan tambahan termasuk kolam luar bermusim, kemudahan kecergasan dan bilik wap. Tempat letak kenderaan tetamu adalah percuma.
Bilik tamu.
255 bilik tamu berhawa dingin di Olympia Resort and Conference Center termasuk pembuat kopi/teh dan pengering rambut. Tetamu boleh menggunakan akses Internet kelajuan tinggi wayarles percuma dalam bilik. Televisyen dilengkapi dengan saluran kabel/satelit. Semua penginapan menyediakan telefon dail terus dengan mel suara; panggilan tempatan percuma ditawarkan (sekatan boleh dikenakan).
Kemudahan tambahan termasuk seterika/papan seterika dan tingkap yang boleh dibuka. Selain itu, kemudahan yang disediakan atas permintaan: peralatan tempat tidur tidak menimbulkan alahan, tuala/peralatan tempat tidur tambahan dan panggilan untuk bangun. Pengemasan ditawarkan setiap hari.
Bayaran tetamu tambahan boleh dikenakan dan berbeza-beza mengikut dasar hotel.
Pengenalan bergambar keluaran kerajaan dan kad kredit atau deposit tunai diperlukan semasa daftar masuk untuk bayaran sampingan.
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan. Permintaan khas tidak dapat dijamin.
**Kemudahan-kemudahan ini mungkin hanya tersedia di beberapa bilik atau unit. Beberapa kemudahan mungkin mengenakan bayaran tambahan.
Para tetamu boleh memanjakan diri dengan rawatan di spa perkhidmatan penuh hotel.
Olympia Resort and Conference Center mempunyai restoran yang menghidangkan sarapan dan makan malam. Perkhidmatan bilik (ketika waktu terhad) disediakan.
kolam tertutup, kolam luar bermusim dan tab spa terdapat di tapak. Kemudahan rekreasi lain termasuk sauna, bilik wap dan kemudahan kecergasan.
Aktiviti rekreasi yang disenaraikan di bawah disediakan sama ada di tapak atau berdekatan; bayaran mungkin dikenakan.
Bayaran dan deposit yang berikut dikenakan oleh harta tanah pada masa perkhidmatan, daftar masuk atau daftar keluar.
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Bayaran tetamu tambahan boleh dikenakan dan berbeza-beza mengikut dasar hotel.
Pengenalan bergambar keluaran kerajaan dan kad kredit atau deposit tunai diperlukan semasa daftar masuk untuk bayaran sampingan.
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan. Permintaan khas tidak dapat dijamin.
"Lack of the Four C's"
Simple put the Staff and Mgt would do much better if they applied the Four C's. Common Sense, Common Courtesy, Communication. Ask for four hand cloths and get four hand towels. Have issues with the door and lock and deal with three stooges of the chain of command. Many times the staff was clueless with issues that had occurred on the previous shift. […] We went from having a door that took a body shove to open to the lock not working to the door never being fixed for the issue we had to start with. I as a guest had to go above and beyond to inform each shift of the issue. I as a guest should report something once then let the staff take care of it. I should have been paid for doing their job. The place has folks living on the 4th floor and seemed more worried about those who lived there and larger groups rather than the weary traveler. It was bad enough having to be there for a funeral but have to step and fetch because the mgt and staff were clueless made a horrible situation even worse. Baca selanjutnya
"Expensive cheapness in Oconomonoc"
This hotel has a nice exterior and likely once was a grand hotel; now it has cheap towels, needs extensive interior maintenance and has the feel of a budget hotel in the room at an eye-popping price, even on a group rate. Not a place I'd want to spend an extended stay and certainly no luxury.
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"Olympia Resort - don't resort to staying here"
The resort needs major work, and it baffles me that they stay full! The sheets were thread bare and didn't stay on the bed; my feet stuck to the kelly green carpeting as I walked across the floor; the grout in the tub/shower was disgusting and the shower head nothing to write home about. Our balcony definitely needed some new stucco and paint. All in […] all, not very impressed. I haven't stayed there for 5 years, and I don't think they have done anything to maintain the place since then. Baca selanjutnya
we were very disappointed that the outdoor pool closed at 8 PM>
"What happened to customer service?"
After our 5.5 hour drive, we arrived at the hotel at 1:30 PM. We were told that our room was not ready and that check-in time was not until 3:00 PM. I explained that we were there to go to the baseball game that evening, so we had some time limitations. I was told to try back in an hour. We left and went to lunch, killed time and returned to check in […] at 3:00 PM. I was told that our room was still not ready. I explained (to the same people) that we were going to the game and needed to change before the game. Finally, after asking to speak to the manager (who was also involved in our 1:30 visit), a room switch was done. This is what I would have expected at 1:30 PM. The manager provided free brunch tickets for us, but it really didn't make up for the inconvenience. Aren't hotels still a hospitality business? The hotel was old, although some cosmetic updates were done. The shower head was a 20 year old shower massage head that did not function. The drapes were 6 inches from the window and wall, so it was very light from the crack of dawn. The walls and door were paper thin. The room was clean. Baca selanjutnya
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Beautiful facility but poorly maintained. I especially disliked the sheets that were pilled. Not good.
"Needs improvement"
Years ago I remember staying at this hotel in complete luxury, from the plushest towels to down comforters. This time everything was in disaray and cheap. Sheets were even on the bed inside out. Spa was so hard to find we did not even get to use the services. Very disappointed.
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"Needs complete remodeling"
The inside and outside of the hotel are totally deteriorating. Pealing wall paper and rust stains are common. The hotel has not obviously recieved any improvements lately if ever. The outdoor pool with bar/food was just fine however. The indoor pool water was cloudy with a faint odor.
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