3.6
daripada 5
Baik
(106 ulasan)
Penilaian Tetamu Hotels.com
Penilaian Pengembara TripAdvisor
I made mistake of leaving behind a makeup kit, a phone cord and a pair of shoes. Less than an hour after I checked out I realized I had forgotten them... So I called the hotel and told them I would be back To pick up these forgotten items. I was told not to bother coming back because they throw away everything they find in the room regardless of value. I demanded to speak to the manager I was put on hold and left there. After 15 minutes I realized no manager was going to pick up. I called back three more times and the same thing happened. Apparently they have a very nice little theft ring going on there And apparently anything you forget becomes theirs automatically. I travel a lot for business and will never ever stay at this hotel chain again As a result of how this hotel staff treated me. Diulas oleh tetamu Hotels.com pada 24 Feb 2013