Lake Hamilton Resort - Mata Air Panas

The hotel has all the physical potential to be great however the place shows signs of neglected Maintaince over a long period of years. good location potential to recover I would stay there again because it meets my needs.

We travel to Hot Springs alot, several times a year and this was our first time staying at this property, the location is excellent, water on 3 sides of the property and only a short drive to downtown. The resort staff were all excellent and the room was clean, the indoor pool and spa were a nice feature. The property itself is very dated and needs […] some updating and repairs but everything was clean and we had -0- issues. Recommended for the money! Baca selanjutnya

I have stayed at Hamilton Inn Resort several times in the last 15 years, the last time being eight years ago. I was shocked to see it so ran down. The staff told me they had new owners and would be remodeling soon. I love the location, but I will make sure they have remodeled before I go back. The staff is the best.

I recently stayed at the resort for my birthday, and I really enjoyed my stay. Free breakfast, indoor pool, hot tub, and bar.

The hotel was nice. We got a lot of room for the price. It is definitely an older hotel that could use some updating. They have a restaurant area that was open for breakfast. The 'hot' breakfast was mildly lukewarm, but it was a free breakfast I was not even aware that was included. Everyone that worked there was extremely nice.

My husband and I stayed at the Lake Hamilton Resort for our 1st wedding anniversary. At first glance the hotel looks dated and the rooms could use updating, especially the TVs, they appear to be from the late 80s. The staff was friendly enough though since we were the ONLY people there i think they could have extended the pool hours for an extra hour […] or two. The pools were nice and the room comfy, lots of room, though they could update their bedding, our comforter had a hole or two. Being that we were the only people there it was very peaceful. The sauna was out of order which was disappointing and the breakfast they offer could be a bit more palate friendly (eggs were a bit runny and hashbrowns were greasier than the finest fast food restaurant). And we did notice two roaches near and around the pool area, so they may want to get an exterminator in to spray. But the view was beautiful and the the hotel was peaceful and quiet, which was exactly what we were looking for. They are also pet friendly,big plus, as we have to take our mini pin with us everywhere. Overall i would reccommend theis hotel, the price is right and it is close to downtown--about 5-7 minutes away. With the affore mentioned improvements that could be made i think the Lake Hamilton Resort would do great business. Baca selanjutnya

The Lake Hamilton Resort has so much potential! It's clearly in need of some TLC, but the room was comfortable and spacious for the money. The towels weren't the softest or whitest, and the individual soaps/shampoos looked like they had just come out of a storage box from 1985, but the room had all of the ammenities that I look for, and then some. My […] King suite had a refrigerator, sink/wetbar, microwave, TV, large living area with desk, phone, couch and other seating, basic bathroom with sink, a separate sink and vanity outside of the bathroom, separate bedroom with a second TV and workspace, and a balcony overlooking the lake. I read many of the recent reviews on hotels.com and they are all true - except for the one claiming that it was going to be updated in December of 2008. Basically, if you keep your expectations low (which I did), you will be pleasantly surprised (which I was). I kept thinking how great this place would be for a family on a budget. Plenty of space, you can't beat the price, and kids don't care if the carpet and fixtures are dated. Although I didn't use it, the indoor pool area looked nice (outdoor needed work but was open for use). Baca selanjutnya

Staff very helpful and friendly. Was an older hotel and had some thimgs that needed repaired. Hot water in shower was not quite hot enough but was ok. Overall was fine and wiss stay again if we visit again.

This hotel is nice, but it is strickly a family hotel. Lots of kids!!!

We went for a day out for our 16th wedding anniversary. Boy, were we impressed. It is an older hotel but for the money the room was great! The room was oversized and gave a sense of 'home'. The only bad first impression was the outside pool needed some attention. We will be back for sure.

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Needs complte makeover. This hotel has not been updated for at least 15 years. The carpeting, furniture, equipment, was very old. The room was outdated, smelled musty and old, carpet was damp. Will never even think about staying there again.

This is a great place to take your family!

I knew what I was getting myself into. I read the other reviews. I knew it wasn't going to be a new hotel. But I was going to give the hotel a fair chance. The hotel was built in the early 80's. (I asked). According to the lady who worked there it was originally a Sheraton, but now it is privately owned. People at the hotel were friendly enough and […] did their job. The ladies at the front desk were always laughing and talking, which I thought was nice. Here are the specifics of why we won't be staying there again: 1) Price. Way overpriced. It should cost $69/night, and then I wouldn't have a single complaint. 2) Condition. The Hotel has never had a renovation. It isn't clean. There is dirt in every corner. Mold on the tub. Rust on the pipes. The grout is all black. The screws in the cabinets are loose. Not all light bulbs work. The linens are old and worn. 3) Mattress. The mattress is terrible. My wife had to sleep on the couch it was so bad. 20 year old hotel mattress. I didn't sleep a wink. 4) There is no real restaurant. They have a breakfast that compares to something like you might get at a Hampton, but without any type of selection. "Plate 1 or Plate 1". No buffet. But again, the lady who was actually doing the serving was very nice. 5) Location. Not as close to downtown as I had hoped. We had a great trip and plan to go back. What I learned about lodging is that the "Value Chains", (think Clarion), are the way to go. They were newer, better locations, and much better priced. I don't usually stay at budget hotels, but in Hot Springs, they are more than okay. Sorry to be so hard on the hotel, but it just really wasn't that nice. Baca selanjutnya