Cititel Penang - Pulau Pinang

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Booked thru hotel.com and while checking in found out that internet was free to all who booked thru other means ie i had to pay extra for internet charges because i booked thru an agent, otherwise it would have been foc! a bit strange but i think this is beacuse of the hotel and agent agreement.

The receptionist is friendy and good n whatever things I have requested were granted. I'll recoomend this hotel to my other friends or relatives who will visit Penang in future.

Hotel location, good. F&B, buses and places of interests, easily access, with the help of the bellboys(Keep it up). Housekeeping staff checked guest/s belongings(BAD) In full our stay was satisfactory.

Easy access to food and shopping. Room slightly small but clean.

show 4 star hotel but actual is 3 star only,such a small swimming pool,no door bell,small bathroom in stardard room,just only opp is red garden foods centre.

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Our room's bathroom was not clean so we were upgraded to a deluxe room which was nice of the hotel. There is no need to order breakfasts as there are tons of better food stalls around the hotel. The location is good.

Booked deluxe rooms as they were renovated. Unblocked views from high floor. Rooms were small but have basic amenities. Stale musky smell present and we got housekeeping to spray some air freshener. Good variety at breakfast but quality of food varies.

Hotel foyer looked impressive but rooms very small, tired and needed up a good clean up. Only meals available were Japanese, so nothing else to select from. Were told to use the Paradise Foodcourt across the road very safe and good food but alas we got food poisoning so didin't see anything of Penang just our hotel room.

The Cititel is located in the center of Georgetown, so it was easy to get to the things we wanted to see and accomplish what we wanted to accomplish. Hotel staff was responsive to our needs. The room was clean, though the mattress was very firm by USA standards. The Japanese Restaurant in the hotel was great and the breakfast buffet was fabulous!

The location is very strategic especially if you want to stay in Georgetown area. Taxi and bus stop are just in front of the hotel. I took the free georgetown shuttle bus which come every 15-30mins and found that very convenient. Lots of coffee shops and penang's food stalls around this area. Breakfast was OK. The only let down was probably the room […] carpet that wasn't really clean, but that;s probably because we are staying in smoking room, I hope they will steam or clean it. I would and already recommended this hotel to others. Baca selanjutnya

Well located and good value for money. Hotel needs renovating. Maintenance needs improving.

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very clean, friendly hotel, good location

hotel staffs are good in service and quality,location of hotel is good to take buses,hotels and restaurents,shopping centers etc..

Located just opposite to "Red Garden" hawker center the CAT bus stop, it is very convenitent to have supper at night or visit major attractions within George Town during the day time. The rate is also quite reasonable for a 4-star hotel.

Couldn't be better located for touring the historic parts of Georgetown! All the staff were extremely friendly and helpful. Particularly enjoyed the free internet service in the Main St. Cafe which also had a great breakfast buffet. Georgetown's free shuttle bus had a stop across from the hotel so that was useful for getting around in the high heat […] and humidity during my stay. Baca selanjutnya

After arriving at the hotel at about 1.45pm, I was told that my room would be ready only in 30 to 45 minutes. The official check-in time is supposed to be 2pm. After spending much effort to talk to the check-in staff, she finally agreed to re-assigned another room (for which the guest has not arrived yet) to me. In the process, she even offer a room […] that was designated for fogging (how ridiculous?). I find that their room assignment system is very inflexible. Can;t it be based on first come first served? And why did the hotel allowed the previous guest late check-out to affect the room cleaning when it knows that it will delay the check-in of the next guest? On the bright side, the hotel's location is good. Within 10-15 minutes walking distance to Lomtar. The Hop-On free shuttle bus stop is directly opposite the hotel. The room is clean. The breakfast is good and have variety of dishes which changes daily. For dinning out, there are a numbers of hawker foods and restaurant nearby. Baca selanjutnya

酒店位子还不错,离码头也比较近,步行10多分钟就可以到达. 酒店装修很不错,有高档酒店的感觉,当晚正好在福茨街的庙会上看见该酒店获奖了

飯店乾淨、位置方便、相當不錯的一家飯店。

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Hotellin edustustilat olivat hienot, huoneet remontin tarpeessa, mutta ehdottoman siistit ja toimivat. Hotellin aamiaisbuffet on suunnattu aasialaiseen makuun, mutta maittoi kyllä suomalaisvieraallekin. Parasta oli hotellin täydellinen sijainti lähellä Geogetownin parhaita kaupunkinähtävyyksiä, ostoskeskuksia ja food cornereita. Itse valitsisin Cititelin […] uudestaankin, vaikka se suomalaismitoituksella vastaakin enemmän kolmen kuin neljän tähden luokitusta. Baca selanjutnya

Trevligt och fräscht hotell som ligger väldigt bra till.

角部屋のとても眺めの良い部屋に宿泊できました。Red Gardenという屋台集合のフードコートが近くにあります。世界遺産のジョージタウンらしい街並みに囲まれています。インターネットのつながりが悪くなることがあり、何度もIT課の人に来てもらいました。対応は親切でしたが、強いて言えば、そこがマイナスです。

The hotel is situated in georgetown where a lot of attractions nearby, or you can get on the free sightseeing bus with the bus stop just opposite to the hotel entrance. Red garden, just locating diagonal to the hotel, is famous for her night market and cooked-food stalls, found to be very convenient to tourists to find night snacks. The lobby is quite […] spacious. Regarding to the room, it has a city view (can see Komtar). However, the room is relatively small with not much decorations. Besides, stains and wears can be found everywhere. The drainage in the bath is relatively slow although there is no hair clog. About the hotel faciliaties, the buffet breakfast was good in Malaysian/ Indian/ Japanese styles. I didn't get to use the gym or jacuzzi but appreciate that it was available. The staff were very helpful. I was very happy with my stay. Baca selanjutnya

El hotel nos ha gustado tanto por su situación como por las instalaciones. El desayuno era variado y bueno y el camarero de piso muy atento. Lo que no nos gustó tanto fue la recepcionista que no nos informó correctamente sobre el servicio de Wifi y luego no se hacía responsable de su fallo. En general lo recomiendo.

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Sehr nettes und zuvorkommendes Personal! Zimmer sauber und geräumig. Das Frühstücksbuffet bietet eine enorme Auswahl!