2/10 Poor
1 September 2024
*VERY DISAPPOINTED* We didn’t have a good experience unfortunately. The property is very tired and in desperate need of refurbishment and attention. Rusty railings. Pool is dirty/sides covered in green algae. Sunbeds are worn and very dirty with, bad sewage smell in the room. Safety hazard with slippery floors painted in gloss, which caused both myself and my daughter to slip. The water around the pool has nowhere to drain and just pools by the pool entrance. The property is supposed to be for guests of 14 years, however there was a 10 year old child jumping into the pool splashing everyone, far from the peaceful ‘haven’ that was advertised. The noise from the road is quite bad as the area around the hotel is quite open, especially in the afternoons. Wooden bikes were not available/are not there, the ‘gym’ was a joke - literally a few weights and a wooden bench next to the pool. Not sure you can call that a gym! The mattress in our room was badly worn with ‘dips’/sagging in the middle. Needless to say we didn’t sleep and now suffering with back as a result. Air con is hit & miss. We requested to leave after the first night, however as we prepaid the hotel quoted their non-refundable ‘policy’
Alexandra
Alexandra, 3-night family trip
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