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Room options

Suite, 1 Bedroom, Non Smoking, City View

  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Non Smoking, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed, Non Smoking, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

At a glance

Hotel size

  • 199 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • On-site valet parking (MYR 40 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • 10 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Reviews

9.0

Superb

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Cockroach in the room
The breakfast was acceptable. The check-in process was slow than expected. There was a big cockroach entered the room and we were busy "fighting" it. I didnt really sleep well after that.
Yen Pheng, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pei Ying, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Siew Peng, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nor Aishah, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Staffs are friendly.
Tuan, 3-night trip
Verified Expedia guest review

8/10 Very good

Kwee Lan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Love the property. A lot of food options in the vicinity. Located at a very vibrant part of Penang. The room is cosy, and huge and the staff is very friendly and helpful. Special mention that the room is very clean. Will definitely definitely stay here again.
Kwang Leong, 1-night trip
Verified Expedia guest review

6/10 Good

Overall ok. But the bath room smells, probably from the drain system.
Pei, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Poh Chin, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 4-night trip
Verified Hotels.com guest review