Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Property class: 5 and above
Playa del Carmen beachfront hotel with 6 restaurants, free water park

Choose dates to view prices

With access to on-site scuba-diving, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is a great choice for your beach stay in Playa del Carmen. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 6 restaurants, and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 3 bars/lounges, a free airport shuttle and a lazy river. Fellow travellers say great things about the helpful staff and family-friendly amenities.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 3 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Free children's club
  • Free airport shuttle
  • 24-hour health club
  • Sauna
  • Steam room

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
The current price is RM2,347
RM2,853 total
includes taxes & fees
29 Oct - 30 Oct

Why we love this property

Ocean views at your door
Sandy shoreline beckons at this beachfront hotel. A private walkway leads directly from the property to the inviting waters.
Water wonderland
This luxury hotel boasts a free water park, lazy river, and waterslide for aquatic fun. Pool cabanas await, along with 2 swim-up bars.
Wellness haven
Turn to the full-service spa for aromatherapy, body wraps, or deep-tissue massages. The 24-hour health club and garden walkway complete this relaxing retreat.

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Penthouse Swim-up Oceanfront King Suite

A modern bedroom with a bed, bedside tables, a chair, and a mirror.

Penthouse Swim-up Oceanfront King Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse Swim-up Oceanfront Queen Suite

Room

Penthouse Swim-up Oceanfront Queen Suite

  • Sleeps 4
  • 1 Queen Bed

View all photos for Swim-up Oceanfront King Suite

A modern bedroom with a bed, bedside tables, a chair, and a mirror.

Swim-up Oceanfront King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, Oceanfront (SWIM-UP KING SUITE)

A hotel room with a bed, a sofa, a dining table, and a small kitchen area.

Penthouse, Oceanfront (SWIM-UP KING SUITE)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

View all photos for Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

A hotel room with a bed, a sofa, a dining table, and a TV displaying the Nickelodeon Hotels & Resorts logo.

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP KING)

A hotel room with a bed, a sofa, a dining table, and a small kitchen area.

Suite, Oceanfront (SWIM-UP KING)

9.0 out of 10
Wonderful
(92 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

A hotel room with two beds, a large window, and a view of the pool.

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Single Murphy Bed and 1 Single Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

A hotel room with two beds, a large window, and a view of the pool.

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

8.0 out of 10
Very good
(7 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP QUEEN)

A hotel room with a bed, a sofa, a dining table, and a TV displaying the Nickelodeon Hotels & Resorts logo.

Suite, Oceanfront (SWIM-UP QUEEN)

9.0 out of 10
Wonderful
(67 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Big Kahuna Suite

A modern outdoor lounge area with seating options, including a green wicker chair and lounge chairs, overlooking a clear blue ocean.

Big Kahuna Suite

  • Ocean view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

View all photos for Lair Suite

A modern living room with a sofa, a TV, and a unique wall mural.

Lair Suite

  • Ocean view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

View all photos for Pineapple Suite

A brightly colored bedroom with a bed, artwork on the wall, and a SpongeBob-themed nightstand.

Pineapple Suite

  • Ocean view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Single Murphy Bed and 1 Single Sofa Bed

View all photos for Suite, Connecting Rooms, Oceanfront (SWIM-UP)

A hotel room with two beds, a small table with a tray of breakfast, and artwork on the walls.

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds, 2 Double Sofa Beds and 1 Single Murphy Bed

View all photos for Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

A hotel room with two beds, a small table with a tray of breakfast, and artwork on the walls.

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

  • Ocean view
  • Sleeps 10
  • 1 King Bed, 1 Single Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

A hotel room with two beds, a large window, and a view of the pool.

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

  • Ocean view
  • Sleeps 10
  • 1 King Bed, 1 Single Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

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About the area

Map
Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 8 min drive - 6.7 km
  • Playa Paraiso Golf Course - 8 min drive - 7.1 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 9 min drive - 8.8 km
  • Sanctuary of Hope and Time Capsule - 9 min drive - 8.8 km
  • Monumento Ruta de los Cenotes - 9 min drive - 9.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive
  • Tulum Intl. Airport (TQO) - 114 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 19.6 miles/31.6 km
  • Free airport shuttle

Restaurants

  • ‪El Mar Y Tierra - ‬9 min drive
  • ‪La Hacienda - ‬11 min drive
  • ‪El Cocotal - ‬6 min drive
  • ‪Le marché - ‬9 min drive
  • ‪Café del Lago - ‬14 min drive

About this property

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

  • With access to on-site scuba-diving, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive is a great choice for your beach stay in Playa del Carmen. The free water park and outdoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 6 restaurants, and the 2 swim-up bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 3 bars/lounges, a free airport shuttle and a lazy river. Fellow travellers say great things about the helpful staff and family-friendly amenities.

All-inclusive details

  • This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service

Land activities

    • Fitness facilities
    • Children's club

Lessons/classes/games

    • Aerobics
    • Cooking
    • Dancing
    • Pilates
    • Yoga

Entertainment

    • On-site entertainment and activities
    • On-site live performances
    • Theme parties

At a glance

Hotel size

    • 280 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Transfers

    • Free airport shuttle (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • 2 swim-up bars
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Children's games
  • Changing table

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Scuba diving
  • Evening entertainment
  • Shopping

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Free water park
  • Full-service spa
  • Lazy river
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • 2 bathrooms
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Náay Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

YACHT CLUB, WORLD CUISINE – On-site restaurant. Open daily.
GOOD BURGER™ – On-site family restaurant. Open daily.
BIKINI BOTTOM BAR™ – On-site theme restaurant. Open daily.
PIAZZA™ – On-site family restaurant. Open daily.
On-site venue No. 5 – theme restaurant. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 005-007-002510/2025

Also known as

Nickelodeon Hotels Resorts Riviera Maya
Nickelodeon Hotels Resorts All Inclusive Riviera Maya
Nickelodeon Hotels Resorts Riviera Maya Gourmet by Karisma

Frequently asked questions

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive offer free cancellation for a full refund?

Yes, Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, there's free self parking.

Is an airport shuttle service offered by Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive and nearby?

Have fun during the warmer months with activities such as scuba-diving. Additional recreation on-site includes fitness classes, Pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive also has 2 swim-up bars, a lazy river and a 24-hour health club, as well as a sauna and a garden.

Are there restaurants at or near Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, there are 6 on-site restaurants.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Reviews

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews

8.4

Very good

9.0

Cleanliness

8.8

Amenities

8.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Restaurants offered a variety of good food options with excellent service and some standout dining experiences. (74 reviews)
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Popular mentions

Food
Room
Children
Service staff
Water park
Family friendly
Beach
Restaurant
Drinks
Parks

Reviews

Verified review

10/10 Exceptional

Super nice resort. The staff are really nice and super clean
Verified review

10/10 Exceptional

Everything was perfect. Transportation was a breeze, food was good, customer service 10/10. Only downfall is the beach was full of sargassum but that is normal around this time and out of the resorts hands.
Verified review

10/10 Exceptional

Great stay! This was my family’s second time back and it was just as fun as the first time. The rooms were cleaned twice a day. The staff always went out of their way to assist you.
Verified review

10/10 Exceptional

The staff is very prepared to welcome you
Verified review

8/10 Very good

The staff was very nice and the resort was beautiful
Verified review

10/10 Exceptional

Rooms and staff were great
Verified review

10/10 Exceptional

Very fun & family oriented
Verified review

10/10 Exceptional

Great family hotel !! Lots of activities throughout the day !!! Everyone is very nice !!! Good food options!!! Didn’t like the fact that couldn’t get in beach due to the seaweed . Waterpark so much fun
Verified review

10/10 Exceptional

EXCELLENT FOR CHILDREN
Verified review

10/10 Exceptional

Kids had a blast! Water park is awesome! Food was great as well with a lot of variety
Verified review

10/10 Exceptional

Beautiful property . Wonderful staff. My grandkids loved it..
Verified review

8/10 Very good

Clean room
Verified review

10/10 Exceptional

Water park is separate but there was always courtesy vans waiting to move you around. Pool outside our balcony was very cool to relax. Waiter at Pizzas restaurant was amazing and waiter at Bikini bottoms (Gustavo) I believe that was he’s name was excellent. Food at all the restaurants was delicious. Grandson(5yrs) had a blast at water park and pool. Highly recommend if You got lil ones.
Verified review

10/10 Exceptional

Every was lovely and great customer service down to the transportation
Verified review

10/10 Exceptional

Very worth it for the kids.
Verified review

10/10 Exceptional

We had a fantastic experience in this resort. Every single detail is carefully designed to make kids have the time of their lives, and parents . Special applause to the food in all the restaurants (delicious, full of options for all tastes)
Verified review

10/10 Exceptional

Staff were all helpful and kind! The facilities were well kept and clean. One of the best trips yet.
Verified review

10/10 Exceptional

Was amazing. A hotel for kids that partents enjoy 1000%
Verified review

10/10 Exceptional

Overall, we had a fantastic family vacation at the Nickelodeon Resort Cancun. The resort is beautiful, the rooms were clean and spacious, and the staff was incredibly friendly and attentive. The water park, pools, and character experiences were absolutely worth it—our kids had the time of their lives, and there was always something fun to do. The standout surprise was the sit-down restaurants. Every meal we had there was excellent, with great service and delicious food. They definitely exceeded our expectations. The only downside was the buffet. While it offered plenty of variety, the quality and flavor just didn't compare to the à la carte restaurants. It wasn't terrible, but it was the weakest part of an otherwise amazing stay. Overall, we had an incredible experience and would absolutely recommend the resort to families with young kids. If the buffet were improved, it would easily be a perfect vacation destination.
Verified review

10/10 Exceptional

Some you step into Nickelodeon Resort, you are treated like a VIP. Everyone is so courteous and nice. The hotel is amazing, the rooms are clean, staff is always friendly. Definitely going back!
Verified review

8/10 Very good

The rooms were clean, the facility was clean and everyone was helpful and welcoming.
Verified review

10/10 Exceptional

Clean room everyday nice staff! Also the view is amazing!
Verified review

10/10 Exceptional

This hotel has everything. Great adventure water parks, different for all ages, lot of amenities, and loads of lifeguards making sure people are safe. On the evenings there is some nice activity in the area too. And during the days, the Paw Patrol figures are there for free footage with the family, and other great activities during the day too. Just make sure to look on the schedule and decide for what you want to do. Room is very nice and clean, and as our youngest had his birthday just a few days before we arrived, we got a nice banner on the door with "Happy Birthday" message. Always staff nearby to help. Restaurants are great, our being the burger restaurant the favorite. The waiter recommended a lot of great dishes through the visits, and the food never disappointed.
Verified review

10/10 Exceptional

Great family time
Verified review

10/10 Exceptional

Will definitely be returning! Clean everything, amazing staff!