Take in the views from the rooftop terrace when you stay at Sheraton Xi'an North City Hotel. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials or body scrubs. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre.
Languages
Chinese (Mandarin), English, Japanese, Spanish
At a glance
Hotel size
487 rooms
Arranged over 31 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: noon
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
Barbecue grills
24-hour room service
Travelling with children
Children's pool
Local/corner shop
What to do
Shopping
Working away
24-hour business centre
Meeting rooms
Conference space (18288 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2012
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Rooftop garden
Garden
24-hour fitness centre
An indoor pool
Full-service spa
Sauna
Steam room
Vegan dining options
Vegetarian dining options
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Traditional architecture
Accessibility
Wheelchair-accessible
Lift
Lift door width (centimetres): 85
Visual alarms in hallways
Closed-captioned TV
Raised toilet seat
Lowered plug sockets in bathroom
Height-adjustable showerheads
Grab bar near toilet
Grab bar in bath
Lever door handles
Room amenities
Be entertained
42-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Deep-soaking bath
Separate bath and shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures.
Dining
Feast – This buffet restaurant specialises in international cuisine. Open 24 hours. Open daily.
Yue – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge – On-site lobby lounge. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 90 for adults and CNY 45 for children
Airport shuttle service is offered for an extra charge of CNY 800 per person (one-way)
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CNY 345.0 per night
Airport shuttle service for children costs CNY 800 (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Sheraton Xian North City Hotel
Sheraton Xian North City
Sheraton Xi'an North City
Sheraton Xi'An North City Hotel China/Shaanxi
Sheraton Xi'an North City
Sheraton Xi'an North City Hotel Hotel
Sheraton Xi'an North City Hotel Xi'an
Sheraton Xi'an North City Hotel Hotel Xi'an
Frequently asked questions
Does Sheraton Xi'an North City Hotel offer free cancellation for a full refund?
Yes, Sheraton Xi'an North City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Xi'an North City Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Sheraton Xi'an North City Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sheraton Xi'an North City Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Sheraton Xi'an North City Hotel?
Yes, an airport shuttle is available. The charge is CNY 800 per person one-way.
What are the check-in and check-out times at Sheraton Xi'an North City Hotel?
Check-in start time: 2:00 PM; check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out is available.
What is there to do at Sheraton Xi'an North City Hotel and nearby?
Sheraton Xi'an North City Hotel has a spa and an indoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Sheraton Xi'an North City Hotel?
Yes, there are 2 on-site restaurants, featuring international cuisine.
Does Sheraton Xi'an North City Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Sheraton Xi'an North City Hotel like?
Sheraton Xi'an North City Hotel is located on the Strip in Lianhu, a short 18-minute walk from Daming Palace National Heritage Park.
Sheraton Xi'an North City Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Good
18 November 2024
Dated hotel. Easy Access to Metro, Communication was hard sometimes, few staff went out of there way to help
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Federico
Federico, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
Excellent breakfast buffer!
Kun
Kun, 4-night trip
Verified Expedia guest review
10/10 Exceptional
31 August 2024
Absolutely recommend.
Very nice staff.
Very nice and large room, very nice bathroom with shower and bathtub.
TV had English channels (CNN and HBO).
Pool was nice (don’t forget head cap).
Breakfast was absolutely wonderful.
Internet was limited.
Hotel is next to the Metro station exit.
Note: to go to the Terracotta Warrior will take 2 hours from the hotel door. Take Line 2 (Red) go South 2 stops to Beidajie, then take Line 1 (Blue) going East 9 stops to the terminal station Fangzhicheng, then take Line 9 (Orange) West 11 stops to Huaqing Pool. Forgot the Exit number, but it the South East. There was Bus 613 (I was told you can also use 602), will take half an hour to reach the site.
Alexandre
Alexandre, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 June 2024
Nice stay, love here
Yangjun
Yangjun, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 June 2024
Su Teng
Su Teng, 5-night trip
Verified Expedia guest review
4/10 Fair
20 April 2024
Helga
Helga, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 April 2024
This place is fabulous as it’s near everything and easily accessible to most tourist places!
Ligen
Ligen, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 April 2024
Huge room with very reasonable prices
Yau Loong
Yau Loong, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 April 2024
Great friendly staff, immaculately clean. A first class hotel
Paul
Paul, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 April 2024
Close to underground stations and many malls within walking distance.
Helium
Helium, 4-night trip
Verified Expedia guest review
10/10 Exceptional
8 November 2023
Everything above.
Yuan
Yuan, 11-night family trip
Verified Expedia guest review
10/10 Exceptional
27 October 2023
JOANNA
JOANNA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2023
easy to access public transportation and taxis
Maeva
Maeva, 3-night trip
Verified Expedia guest review
10/10 Exceptional
14 September 2023
Very convenient and price worthy
Lin Tang
Lin Tang, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
13 September 2023
Conveniences
Maeva
Maeva, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 July 2023
The hotel service is outstanding, and the location is incredibly convenient.
Shuixin
Shuixin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 December 2022
Zhiyi
Zhiyi, 3-night trip
Verified Hotels.com guest review
6/10 Good
1 October 2022
Staff are friendly. However, some of staff need to be further trained in order to provide better services.
Bocca
Bocca, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 January 2020
Verified traveller
8-night trip
Verified Expedia guest review
10/10 Exceptional
10 January 2020
Convenient, friendly staff. clean and good breakfast.
Verified traveller
3-night family trip
Verified Expedia guest review
10/10 Exceptional
2 January 2020
Verified traveller
3-night trip
Verified Expedia guest review
10/10 Exceptional
1 January 2020
Everyone is very helpful, I have no complaints, communication was a bit difficult but we got through it, you just need some patience
Verified traveller
2-night family trip
Verified Wotif guest review
10/10 Exceptional
29 November 2019
Wai Sun Jacob
Wai Sun Jacob, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
15 November 2019
Best location in the Xi’an with its easy access to subway, which is linked to the train station...