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Surfside Beach Resort by Counts - Oakes Resort Properties

3.5 star property
Miramar Beach beachfront hotel with outdoor pool, restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surfside Beach Resort by Counts - Oakes Resort Properties

View from room
View from room
Outdoor spa tub
Property grounds
Private kitchen

Reviews

6.2 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Spa
    Spa
  • Laundry facilities
    Laundry facilities
  • Pool
    Pool
  • Gym
    Gym
Main amenities
  • Housekeeping (surcharge)
  • On a private beach
  • Restaurants and pool bar
  • Outdoor pool and 2 hot tubs
  • Fitness centre
  • Sauna
  • Beach sunloungers
  • Children's pool
  • Spa services
  • 24-hour front desk
  • Self-serve laundry
  • Wedding services
Feel at home
  • Children stay free
  • Children's pool
  • Microwave
  • Cable/satellite TV service
  • Furnished balcony
  • Laundry facilities

Room options

Similar properties

Exterior
Surfside Resort
Pool
Free parking
Free WiFi
Air conditioning
8.0 out of 10, Very good, (63)
Surfside Resort
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About the area

Map
1096 Scenic Gulf Dr, Miramar Beach, Miramar Beach, FL, 32550

What's nearby

  • Miramar Beach - 2 min walk - 0.2 km
  • Golf Course At Seascape Resort - 13 min walk - 1.1 km
  • Silver Sands Premium Outlets - 3 min drive - 2.0 km
  • Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links - 4 min drive - 3.8 km
  • The Village of Baytowne Wharf - 8 min drive - 6.4 km

Getting around

  • Fort Walton Beach, FL (VPS-Northwest Florida Regional) - 35 min drive

Restaurants

  • ‪Pompano Joe's - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Whataburger - ‬20 min walk
  • ‪Circle K - ‬20 min walk
  • ‪Whale's Tail At Seascape - ‬7 min walk

About this property

Surfside Beach Resort by Counts - Oakes Resort Properties

Surfside Beach Resort by Counts - Oakes Resort Properties offers a private beach where you can relax on a sunlounger, plus you'll only be a five-minute drive from Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links. Guests in the mood for pampering can indulge in deep-tissue massages, body wraps and facials, and the outdoor pool provides fun for everyone. The restaurant is a great spot for a bite to eat, and cold drinks are served at the pool bar. Other highlights include 2 hot tubs, a fitness centre and a sauna. Fellow travellers say good things about the overall property condition.

Languages

English

At a glance

Hotel size

  • 47 rooms
  • Arranged over 16 floors

Arriving/Leaving

  • Check-in time starts at 4 PM
  • Minimum check-in age – 25
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25
  • Minimum Spring Break check-in age is 21

Children

  • Up to 7 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Poolside bar

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • On a private beach
  • Tennis
  • Basketball
  • Volleyball
  • Golfing nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Wedding services
  • Beach sunloungers

Facilities

  • 1 building/tower
  • Fitness centre
  • An outdoor pool
  • Spa services
  • 2 hot tubs
  • Sauna

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • DVD player
  • Television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock

What to enjoy

  • Furnished balcony

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including reflexology.

Dining

Royal Palm Grille – On-site steakhouse.

Fees & policies

Refundable deposits

  • Deposit: USD 250.00 per stay
  • Breakage deposit: USD 750 per stay (for guests under 25 years old)
  • Easter holidays deposit: USD 750 per stay for guests under 25 years old staying between 24 February to 06 April

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: 10 per cent of room rate
  • Resort fee inclusions:
    • Beach access
    • Fitness centre access
    • Laundry facilities
    • Pool access
    • Self-parking

Optional extras

  • Housekeeping is offered for an extra charge of USD 160.00 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Surfside Beach Resort Miramar Beach
Surfside Beach Miramar Beach
Surfside Beach Counts-Oakes Properties Miramar Beach
Surfside Beach Counts-Oakes Properties
Surfside Beach Resort Counts-Oakes Resort Properties
Surfside Beach Resort by Counts Oakes Resort Properties
Surfside Beach Resort by Counts Oakes Resort Properties
Surfside Beach Resort by Counts - Oakes Resort Properties Hotel

Frequently asked questions

Is there a pool at Surfside Beach Resort by Counts - Oakes Resort Properties?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Surfside Beach Resort by Counts - Oakes Resort Properties?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Surfside Beach Resort by Counts - Oakes Resort Properties?
You can check in starting at 4 PM. Check-out time is 10 AM.
What is there to do at Surfside Beach Resort by Counts - Oakes Resort Properties and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes basketball and volleyball. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include a private beach and an outdoor pool. Surfside Beach Resort by Counts - Oakes Resort Properties also has a sauna and a fitness centre.
Are there restaurants at or near Surfside Beach Resort by Counts - Oakes Resort Properties?
Yes, there's an on-site restaurant, Royal Palm Grille.
Does Surfside Beach Resort by Counts - Oakes Resort Properties have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Surfside Beach Resort by Counts - Oakes Resort Properties like?
Surfside Beach Resort by Counts - Oakes Resort Properties is a short 2-minute walk from Miramar Beach and 13 minutes' walk from Golf Course At Seascape Resort.

Surfside Beach Resort by Counts - Oakes Resort Properties Reviews

Reviews

6.2

Good

6.8/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Poor

2-night trip
Verified Travelocity guest review

8/10 Very good

James, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Very dated and very poorly kept common areas. Window shades were broken or missing. Light bulbs were burned out or did not work. Washer and dryer needs maintenance. Good location and loved that we had reserved chairs and umbrella.
4-night family trip
Verified Expedia guest review

10/10 Exceptional

Kim, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Not impressed
My mother and I rented a condo at surfside for a quick birthday trip. The room was tidy, however, there was a thick layer of dust on EVERYTHING made you feel like things were not very clean. The Condominium was okay, very run down. the pool area was not very impressive and VERY rundown. The best part of staying here was just not having to drag chairs back and forth from the beach everyday. We will not becoming back.
4-night family trip
Verified Hotels.com guest review

2/10 Poor

Contract vs being decent. They are not the latter
Booked and 2 hours later noticed the cleaning fee. I called the management company and they would not let me cancel with a refund.. turned out I had a change in plans and didn’t stay at all.. I asked if I can at least have the cleaning fee refunded and they refused. I can’t speak for the room but, the service was poor.
Shelly, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Surfside Resort was not what I paid for
Having to pay an additional $435 just to get my room assignment was not what I paid for. Also having no services; cleaning and maintenance, etc. in a room that Motel 6 would consider a fixer upper also was not what I paid for either. Either advertise the true price correctly or work with property owners to manage the expectations.
7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Great place to stay. Convenient location. Walk across the street to the beach.
Stacey, 7-night family trip
Verified Hotels.com guest review

6/10 Good

Took them a day to give us the reast bands for the pool. It was hot in the room. Their air condition didn't work well. The room was not well cleaned, towels had hair from other people, not well mopped. The room was outdated. One lamp didn't work, 2 broken chairs in the balcony. I really felt disappointed of this room i feel like i payed too much for what we went through.
3-night family trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

4/10 Fair

The room was dirty, TV didn't work , master bed was broken and the owner wouldn't discount the first night stay.
3-night family trip
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Orbitz guest review

10/10 Exceptional

Walter, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

The resort it’s self was great, but our room was dirty. A lot of dust, dirty pillows, trash under the bed, stuff splattered on the walls, the showers were kind of gross. The washing machine didn’t work and when we ran the dishwasher it smelled really bad. What is the cleaning fee for?
3-night romance trip
Verified Orbitz guest review

2/10 Poor

Terrible
Reservation # 319308 Itin: 155636277217 To whom it may concern: I am to inform you of my complete dissatisfaction with this property and lack of proper disclosure at the time of booking which in fact has cause us a great hardship during our vacation. Problems are as follows: 1- the room is located directly cross the gym and adjacent to the entrance to the tennis / basket ball court and rec area. The number of guest using that area is overwhelming and it was a constant traffic day and night specially kids bouncing balls in the hallway on the way in or outside of the court up to midnight. 2- room located directly cross from the parking garage and constant slamming of the doors and remote locking or unlocking the cars was a constant beeping into our ears day and night. 3- the construction of this building is very poorly done as there absolutely no insulation for sounds barrier we could hear every conversation clearly going through the hallways and also our next room neighbor which was very disturbing hearing every detail so clearly and our concern of them hearing our conversation so clearly. No privacy at all. 4- we have included some photo showing of how this impacted us. The sounds and constant traffic with activities all over with, Bouncing balls/ cars/ kids running it is unbelievably painful
zahra, 5-night romance trip
Verified Hotels.com guest review

2/10 Poor

Dirty water falling from ceiling
Upon arrival the condo smells, cigarette butts are all over the patio and one night into our stay we return to our room at midnight to the ceiling pouring water. Water was leaking throughout the whole kitchen and living room. Food was ruined, electronics were wet and there is no available front desk staff after a certain time. Security was called and even the security guard didn’t know what to to. We had to clean the mess up ourselves and wait for maintenance to figure out what the issue was. Count-Oakes Property management was not available to help, which is who we booked the room through. Hotels.com could have spat in our faces and it would have been better than the way we were treated. We were basically told to deal with it. To deal with dirty water leaking throughout our condo’s kitchen and living room. The next morning maintenance cleaned up our room after telling us they PEAKED INTO OUR ROOM all night long while we barely slept in those conditions. Talk about creepy. Very unhappy with how this weekend turned out and the response I’ve received from Hotels.com and Count-Oakes Property Management. Would like a full refund for our stay as it was quite traumatic.
3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Sheralynn, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

The property was spacious, clean, well decorated, with a great view of the beach. I did not like the check-in process. There is not a lobby. A property manager has to be contacted and a meeting arranged. Cribs are available but you have to contact a 3rd party.
6-night family trip
Verified Expedia guest review

6/10 Good

Very good Location, had to meet mgmt to get packet to checkin, quite confusing, ther was no layout of Hi-Rise apts so difficult to find things, hot tub not working and room layout not very good
1-night trip
Verified Expedia guest review

10/10 Exceptional

Delecia, 4-night romance trip
Verified Hotels.com guest review

2/10 Poor

The room looked like a college dorm room, smaller than a regular hotel room. There was no kitchenette or living area so I hardly call this a condo. Our tv went, they couldn’t fix it, brought another tv up and couldn’t get it to work then only discounted us $30 for the inconvenience. We will never stay there again nor will we recommend it to anyone.
Jessica, 2-night trip
Verified Expedia guest review

2/10 Poor

Extreme hidden fees, don’t do it!!
When we get to the place they charged both rooms an additional $430 +\- for “resort” fees they say you don’t see in the fine print on hotels.com. We were out of time and nowhere to go so we stayed the one night. We were also told we would get up to $250 per room back and 3 week’s later we haven’t seen the money. When I call them they give me excuses. A complete ripoff!
Kellye, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

2/10 Poor

This is an older facility and not well kept. The elevators and hallways were HOT, everything felt a bit old & dirty. The condo itself was nicely furnished but the floors were dirty, there was mold in the shower & a drawer was broken in the kitchen. The staff was nice but charged an exhorbitant fee for an early check in when there wasn’t anyone there the night before. I will not stay here again.
Amanda, 2-night trip
Verified Expedia guest review

8/10 Very good

Hotel was not right on the beach as the pictures showed. Condo was very clean and comfortable. Not very well equipped in the kitchen
Candy, 3-night family trip
Verified Hotels.com guest review