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DoubleTree by Hilton New York Times Square West

4.0 star property
Hotel with restaurant, near Times Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton New York Times Square West

Rooftop bar
Terrace/patio
Reception
Exterior
Lobby

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Gym
  • Laundry facilities
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness centre
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
The price is RM489
RM577 total
includes taxes & fees
15 Jan - 16 January 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

City view

Room, 2 Double Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

View from room

Room, 1 King Bed, Accessible, Non Smoking (Hearing Access)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, City View

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Double Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, River View (Hearing Accessible)

View from room

Room, 1 King Bed, Accessible, River View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

View from room

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, River View, Corner

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, River View, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Pod Times Square

Pet-friendly
Parking available
Restaurant
Air conditioning
8.8 out of 10, Excellent, (4120)
The price is RM379
RM554 total
includes taxes & fees
5 Jan - 6 January 2025
Pod Times Square
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About the area

Map
350 W 40th St, New York, NY, 10018

What's nearby

  • Times Square - 7 min walk
  • Broadway - 8 min walk
  • Madison Square Garden - 10 min walk
  • Empire State Building - 17 min walk
  • Rockefeller Center - 19 min walk

Getting around

  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 25 min drive
  • LaGuardia Airport (LGA) - 35 min drive
  • Newark Liberty Intl. Airport (EWR) - 35 min drive
  • John F. Kennedy International Airport (JFK) - 56 min drive
  • Penn Station - 12 min walk
  • New York W 32nd St. Station - 15 min walk
  • Grand Central - 42 St. Station - 16 min walk
  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Times Sq. - 42 St. Station - 7 min walk
  • 34 St. - Penn Station - 7 min walk

Restaurants

  • ‪Frames Bowling Lounge - ‬1 min walk
  • ‪Dear Irving on Hudson - ‬2 min walk
  • ‪Blue Ruin - ‬1 min walk
  • ‪The Joyce Public House - ‬3 min walk
  • ‪2 Bros Pizza - ‬1 min walk

About this property

DoubleTree by Hilton New York Times Square West

DoubleTree by Hilton New York Times Square West features a rooftop terrace and puts you within a 10-minute walk of Times Square and Broadway. Guests can visit the fitness centre for a workout or grab a bite to eat at Tranzit, which serves American cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: 42 St. - Port Authority Bus Terminal Station is 3 minutes and Times Sq. - 42 St. Station is 7 minutes.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Russian, Spanish

At a glance

Hotel size

  • 612 rooms
  • Arranged over 34 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 11 kg per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • WiFi and wired internet access in public areas*
  • WiFi and wired internet access in rooms*

Parking

  • Secured on-site self-parking (USD 70 per day)
  • Secured on-site valet parking (USD 90 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service
  • Snack bar/deli

Travelling with children

  • Local/corner shop

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (900 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • LED light bulbs
  • Recycling

Special features

Dining

Tranzit – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
High Bar-UNDER RENOVATION – On-site rooftop bar. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for USD 9.95 per day (rates may vary)
  • WiFi is available in public areas for USD 9.95 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 14.95 per night (rates may vary)
  • Wired internet access is available in public areas for USD 9.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 24.95 to 30.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from July 21 2024 to February 1 2025 (dates subject to change):
  • One of the bars/lounges

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Secured self-parking costs USD 70 per day
  • Secured valet parking costs USD 90 per day

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

DoubleTree by Hilton New York Times Square West Hotel
DoubleTree by Hilton New York Times Square West New York
DoubleTree by Hilton New York Times Square West Hotel New York

Frequently asked questions

Does DoubleTree by Hilton New York Times Square West offer free cancellation for a full refund?
Yes, DoubleTree by Hilton New York Times Square West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton New York Times Square West?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at DoubleTree by Hilton New York Times Square West?
Yes. Self-parking costs USD 70 per day. Valet parking costs USD 90 per day.
What are the check-in and check-out times at DoubleTree by Hilton New York Times Square West?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at DoubleTree by Hilton New York Times Square West?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at DoubleTree by Hilton New York Times Square West and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near DoubleTree by Hilton New York Times Square West?
Yes, Tranzit offers American cuisine.
What's the area around DoubleTree by Hilton New York Times Square West like?
DoubleTree by Hilton New York Times Square West is in Manhattan, a short 3-minute walk from 42 St. - Port Authority Bus Terminal Station and 7 minutes' walk from Times Square. Travellers say that the hotel is in a great location.

DoubleTree by Hilton New York Times Square West Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

We had an amazing time at this hotel, surprisingly it wasn’t noisy at night either.
Kayla, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Laurie, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good experience
Rooms were clean, but small. Staff was helpful. There was no place to sit and dine if you grabbed fast food. Very small common area in lobby and lobby was very dark. Besides those two things hotel stay was overall good and nice location. Close to Times Square.
Kriston, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Not for business travelers
The lobby is like an insane Bus station packed like sardines with people and luggage at all hours. It takes forever to get an elevator and no one working there cares at all!!! Everyone has a ridiculous amount of luggage and no where to go. I travel all the time and have never seen the likes of this!
Madeline, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

8/10 Very good

Martyn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Find somewhere else
I wouldn't choose to stay here again or recommend this hotel to anyone I know. The photos on line make it look much brighter and glossier when in real life it is very weathered and worn. We had sockets falling off the walls, no main light in the main bedroom area just wall fixed bedside lights. No space to store luggage cases, the tiniest wardrobe for hanging- the rail is front to back not left to right so you can't easily put anything on it or take anything off of it, and 2 very small double beds- I don't think these would have been classed as a UK small double. The woman who should have welcomed us was rude- in fact all of the women we encountered there were rude. The friendliest person by far was a bar man called Daniel- well done to him. The rooms were extremely noisy and ours did not feel especially clean.
4-night business trip
Verified Hotels.com guest review

6/10 Good

Overall it was good. Did not have hot water the first night to shower, but it was fixed by the morning.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

The room was very small and not as shown in photos. No electric tea kettle in the room nor was provided when requested.
Ashok, 2-night trip
Verified Hotels.com guest review

6/10 Good

Great service but rooms are broken
The room had a damaged washroom door, toilet paper holder fallen off and the shower missing a seal on the bottom so water would leak out. The room is in desperate need of basic maintenance. Check in was supposed to be at 3 pm but we didn't get to go in till over an hour later, they need more cleaning staff. The staff was friendly and maintenance came and fixed some issues but these should have been taken care of earlier.
mandip, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Ana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Victoria, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Besma, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Michael, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

franco, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location
Great location, close to restaurants in Hells Kitchen, short walk to Times Square, theatres, Bryan park and Port terminal is right across street. service was good, I liked they offered bottled water as needed, beds and pillows very comfortable. The only area for improvement is elevators & stairs, I highly recommend enabling card entrance via stairs… it would reduce the elevator traffic a lot. Staff were very helpful, friendly, well run place
Yoon, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Qasim, 4-night trip
Verified Hotels.com guest review

6/10 Good

Shocking start ruined the overall experience
After a 7 hrs flight, 3 hours at customs, last thing you wanna hear is your hotel room hasn’t been paid for eventhough I had receipts and proof id paid. They didn’t care. Lady at reception said sort it out with Hotels.com then get back to us. Spent an hour trying to sort this mess out, and eventually did. Hilton had confused me with someone else with a similar name, had to get the lady from Hotels.com to talk to Hilton on my phone in order to sort it. Ridiculous all round. Melanie and Mariana for their part were lovely in trying to sort it out for me. Gave me free breakfast and late checkout for the trouble but the other 2 receptionists were horrible. Ruined my first trip to NYC. Room was average, small and clean. Decent tv size and bathroom. Biggest problem is elevators. Massive wait, everyday, no matter the time but I’m told this is common in NYC during the holidays. Wouldn’t come back here.
Qass, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone here was amazing. Front staff were kind and helpful. The food in the bar and the bartender were awesome. We ordered the steak and mashed potatoes. Yummy! Room cleaned and fresh towels everyday. They stored our luggage on the last day and the guy that handled that was the best! Perfect location!
Tina, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Minwoong, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Rolanda, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

laura, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well located for subway access, restaurants. Rooftop balcony is over-the-top amazing. Staff was responsive.
Laura, 2-night family trip
Verified Hotels.com guest review