The Capitol Hotel

City-center hotel, steps from Clay Center for the Arts and Sciences

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Where to?

Dates

November 2025

13

December 2025

Individually furnished, desk, laptop workspace, iron/ironing board

Basic Double Room, 2 Queen Beds | Individually furnished, desk, laptop workspace, iron/ironing board

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Best Western Charleston offers a warm welcome near Haddad Riverfront Park, with continental breakfast, a fitness gym to get your blood pumping and free WiFi to stay connected. Unwind by the seasonal pool or explore the nearby Clay Center for the Arts and Sciences. The helpful staff has left a lasting impression on previous guests.

Good

Popular amenities

Pool
Connecting rooms available
Non-smoking
Gym
24/7 front desk

Room options

Check availability for these dates

Tonight

Nov 13 - Nov 14

Tomorrow

Nov 14 - Nov 15

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

Single Room, 1 King Bed

Highlights

Individually furnished

Air conditioning

Connecting rooms available

Mini-fridge

LED TV

Shower/tub combination

Hair dryer

Eco-friendly toiletries

Sleeps 3
1 King Bed

Basic Single Room, 1 King Bed, Roll-in Shower

Highlights

Individually furnished

Air conditioning

Connecting rooms available

Mini-fridge

LED TV

Shower/tub combination

Hair dryer

Eco-friendly toiletries

Sleeps 3
1 King Bed

Basic Double Room, 2 Queen Beds

Highlights

Individually furnished

Air conditioning

Connecting rooms available

Mini-fridge

LED TV

Shower/tub combination

Hair dryer

Eco-friendly toiletries

Sleeps 5
2 Queen Beds

Similar properties

Free breakfast
Free parking
Free WiFi
24/7 front desk

$67 nightly

Dec 13 - Dec 14

Total with taxes and fees

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At a glance

Hotel size

- 136 rooms
- Arranged over 9 floors

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: midnight
- Minimum check-in age: 21
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21

Children

- Children stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi in public areas
- WiFi (speed: 25+ Mbps) in rooms*

Parking

- Free onsite self parking
- Wheelchair-accessible parking on site

Other information

- Smoke-free property

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The Capitol Hotel Reviews

6.6

Good

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room

Service staff

Elevator

Bed

Breakfast

Shower

Location

Lobby

Building

Water

10/10 Exceptional

Sep 2, 2025

Friendly service and good room.

Thomas, 1-night trip

6/10 Good

Jun 8, 2025

Stay

The hotel was nice the pool and gym was closed and we had to switch rooms due to a bug problem other than that the staff was nice and funny and it was quite comforting

Sucora, 2-night trip

10/10 Exceptional

Mar 11, 2025

It was very clean

Kate, 1-night trip

10/10 Exceptional

Aug 30, 2022

Good place to stay

Very nice recently remodeled Room was very clean

Rex, 1-night trip

10/10 Exceptional

Feb 6, 2024

The personnel were so friendly and so helpful that it made our visit a joy.

Brenda, 5-night trip

10/10 Exceptional

Oct 28, 2024

All of the staff were patient, kind and helpful

CYNTHIA, 1-night trip

8/10 Very good

Feb 17, 2024

nice clean rooms.

Sharon, 1-night trip

10/10 Exceptional

Apr 22, 2024

Very nice room and bathroom. Not a lot of breakfast options but plenty of restaurants around the hotel.

Erica, 2-night trip

6/10 Good

Mar 8, 2025

I believe the property is still fixing up the hotel as it was formally Best Westrrn…still need to work on the elevator because it looked condemned…there was homeless people outside the hotel and they need to work on security on controlling how they let the homeless people come up to the door…felt a little unsafe…the room was nice and the customer arrive was good

Nichole, 2-night trip

10/10 Exceptional

Sep 18, 2022

After being put up on the Quality Inn in Charleston, West Virginia for two nights by my company..I was glad to be out of that crappy hotel and into this CLEAN and updated hotel with comfortbale beds and pillows and clean soft towels.

Richard, 1-night trip

4/10 Fair

Jun 22, 2024

Room was clean but hotel itself needs major upgrades. Only 1 working elevator. Staff was courteous and pleasant.

Penny, 1-night trip

6/10 Good

Jun 10, 2025

With this hotel, you get what you pay for. It is an older hotel, so there are some expected shortcomings. They are in the process of renovating but there is a long way to go before it is completed. Pros: price, location, updated and clean rooms, friendly staff, free parking, free wifi. Cons: outside is in very poor condition, only one working elevator and it working is a stretch, hallways are hot and humid, housekeeping left bags of trash and dirty sheets from multiple rooms in the hallway overnight, their website says free breakfast but there was none and we was told to go to the hotel next door for breakfast. Not a terrible stay for the price but be aware of why the price is cheap.

James, 1-night trip

8/10 Very good

Apr 15, 2024

The Breakfast was ok. Didn't have much to choose from

John, 1-night trip

6/10 Good

Nov 6, 2023

The staff was great. The property needs some major updates and it appears that is in the works. Room was clean.

Todd, 1-night trip

10/10 Exceptional

Mar 3, 2024

great location and great price. the only gripe would be the cleanliness of the bathtub: it wasn't horrible, but it wasn't spotless. a little soap grime that was unpleasant after a long flight and needing a hot bath to soak in.

Sachel, 2-night trip

6/10 Good

Mar 30, 2024

Everything was great except the small ancient elevators

1-night trip

10/10 Exceptional

Sep 19, 2023

We were going to a showing at the Clay Center and it was so convenient to stay there. Only a three minute walk. They do need some kind of mat or something in the bathtub for safety.

Marjorie, 1-night trip

10/10 Exceptional

Oct 1, 2024

Everything was excellent except the parking lot which had dead trees, weeds in walkways and uncut grass. For very little money, you make a much better first impression.

Herbert, 1-night trip

2/10 Poor

Jul 8, 2025

Arrived at the Charleston Tower hotel to find it completely empty. A sign on the door said the hotel was shut down for renovations and that our reservation would be honored next door at the Quality Inn. We received no prior email, call, or text from either the hotel or Expedia informing us about the situation!!! The staff at Quality Inn were friendly and efficient but the parking lot was unsecured and adjacent to a homeless mission. When leaving the next morning, there were numerous homeless people in the area as well as a few that had set up temporary overnight shelter in the parking lot of the hotel!!! It was not like this the previous afternoon when we were checking in. We didn’t have any problems but this issue certainly needed to be mentioned. On top of that, there were never any cars or workers present at the Charleston Tower hotel which leads me to believe that there are no renovations taking place either!

Edward, 1-night trip

4/10 Fair

Aug 2, 2022

There was no room service. Breakfast was at the quality inn next door. The motel was under renovation and the price was still 100 dollars a night

5-night trip

6/10 Good

Jun 10, 2023

old, improvements seem to be happing.

JOHN, 1-night trip

10/10 Exceptional

Aug 25, 2022

Best Western in Charleston WV a Nice Place to Stay

I had a couple of friends who came in from out of state to see a concert. They needed a place to stay. I recommended Best Western since it was across the street from the Clay Center. The room was very clean and had all that they needed for the evening. The next morning they enjoyed a delicious buffet breakfast before checking out. The lady that was on duty when I went to help them check in was extremely nice and very helpful.

1-night trip

8/10 Very good

Mar 4, 2024

Overall it was a good experience. I had read about the elevators and although we didn’t experience long wait times they were a bit of a needed upgrade. It was noisy with sirens and someone decided to honk their horn in the parking lot for 30 minutes at 5:30am. Would definitely stay again but again noisy then where we usually stay.

Meredith, 2-night trip