Arrived at the property around midnight due to late arrival of my flight. By the time I was ready for bed, I opened the bed cover, and found a cockroach IN THE BED!
Sayem took no accountability when notified about the roach and said he "compromised with Expedia" to offer me another room the following night. He stated that it was a new room and that I was the first guest. (Even if it's a "new room", it doesn't mean it's CLEAN! It was definitely NOT new) I even sent him a video of the cockroach in the bed and he still stood ground not to compensate for my stay.
I forfeited my second night and stayed at another hotel. This property is NOT a 4 star as advertised.
I would NOT recommend this property. If you end up staying at any units under Sayem's management, I would highly suggest you to reconsider your stay at another property.