Ambassador Chicago

A comfortable, friendly place just off Lake Shore Drive. The staff was terrific—cordial and helpful. Location was good for us. We had classes at Second City—a fifteen minute walk—and also were relatively close to shopping on Michigan and Riverwalk. Room was comfortable and reminded me of a Manhattan hotel in size of room and bathroom. Bathroom could have used a ventilation fan and more hooks (in closet, too). Could hear folks talking in adjacent rooms. Glad we brought a white noise machine. But these are quibbles. Overall I give it s big smile.

Very Good stay I have been very often in the past at this hotel when it was the Public. I regret that the restaurant was not open and hope that you will resolve this soon. Otherwise excellent sojourn... Note:the use of the shower faucett desserve a written explanation I had forgotten hoe to operate it

We really enjoyed our stay - the location was perfect and the size of the room was excellent!

The lobby is gorgeous and the customer service was fantastic. Our room was on the small side but a very comfortable bed and nice light and views. The restaurant was closed for remodeling so that was too bad but it's an elegant place to stay. We walked all over the neighborhood and the city and it was a nice spot in general.

Location and amenities are nice, but the linens were dirty (stained comforter w/o a duvet, stained accent blanket), the TV and phone did not work properly, and we caught a roach on the bedside table. They took off our room service dinner and coffee, and gave a discount as a “sorry.”