Westgate Las Vegas Resort & Casino

Heater blew cold air only. It was freezing in my room. Also, the comforter's inner layer was not in its cover so it kept spilling out - the sheets were a mess while I'm trying to sleep. Also the sheets and comforter themselves were very thin to begin with. It gets COLD at night! The lady at checkout didn't care of course when I told her. Room 1128, fix the heating there. What a horrible place.Never coming back.

Convenient location as the Monorail stops at this hotel. East tower elevators have a tendency to get stuck, which several hotel guests commented on how best to get the elevators working again. Bonding time among the guests and good laughs. Nice enough hotel, but be prepared to be stopped in the hallways by various sales people every time you venture out of your room.

The hotel was really nice and the customer service was good. Be mindful that it’s a Westgate resort so there are attempts to have you listen to the pitch of becoming a member. Additionally, we were placed in a room where we heard the elevator going up and down all day and night. So if you are noise sensitive I strongly suggest getting a room away from the elevators. Otherwise, this is a nice hotel that is close enough to the strip but yet far enough away.

Our stay was good except for our refund for our deposit which we haven't received.

Didn't expect it to take over 30 mins to check I on a Wednesday afternoon but did get put in a refurbished room for the wait so that was good