8/10 Sangat Baik
11 Januari 2023
Quick check in as we booked via hotel.com
We requested room change as the first room had no view and receptionist granted our request- easy process where we didn’t have to go back down to reception - they sent their concierge up with a new key card.
Unfortunately we were only given one door key card and when I requested for an extra card- it was refused. It was just not practical to have just one key card as the lift requires a Key card, which means my husband and I cannot go out at separate times.
We were given internet access code but restricted login to only one device
Breakfast - great selection and the food was yummy
The signage from out of the lift to get to the rooms was not clear. The long corridor was a bit spooky at night.
Lifts were close to the reception end and could be a long walk if your room is at the end of the corridor. The other lift in the middle of the corridor is only for swimming pool access from upper floors.
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