Radisson Blu Edwardian Kenilworth Hotel

The hotel is very modern and clean. The room was well equipped, however, after booking a family room that was supposed to have two king beds, we were disappointed to find only one king bed with a pull out sofa that was not comfortable. The staff could have been more helpful, we didn’t find them very welcoming to our children despite them being impeccably behaved.

Check in and check our was really easy. our family was so welcomed from staff. welcome food and wine made us feel more welcome! room was perfect size for our family with king bed and double sofa bed. perfect location. I will definitely stay here again.

Loved the hotel and the location. Zero complaints. Pearl at the front desk was super helpful. Would definitely stay here again.

Good place to stay and great food. Could do with another lift.

The hotel reception service was excellent, but the Scoff and Banter restaurant service was not great. We had to keep getting up to ask the server to bring menus, drinks, etc and then they added an automatic 12.5% service charge. This was described as "discretionary", but to have it removed involved asking the server to redo the bill. My friend was given a flat glass of Prosecco (the bottle had been left open all night). When she complained, the server was rude to her. We got the impression that all the restaurant staff were new and had not been adequately trained. A pity, as the rest of the hotel staff were excellent.