2/10 Lemah
22 Mei 2023
SCAM ALERTY: This property scams people who have paid for a room via a third party provider such as Expedia, despite having a confirmed booking. On arrival they pull out a sheet of paper saying the guest must pay their minimum amount in order to stay, otherwise they refuse to honour your prepaid confirmed booking. They also admit to cancelling bookings if they overbook a room which is what happened to me. Very dishonest way of running a hotel. The manager and owner know this is happening and I witnessed it happening to another guest. The receptionist said most people just pay so its obviously happening regularly. If it happens to you, please report this activity to the Malaysian Tourist department as I did.
Glenn
Glenn, perjalanan 2 malam
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