Susanna Inn Machu Picchu Hotel

Lovely Stay, Highly Recommended.

We emailed the hotel about our arrival time. A young man holding a sign with our name was waiting for us at the train station to take us to the hotel. Take that Belmond Sanctuary Lodge lol. Our hugem clean room with a river view was ready and available in the early morning just after 9:00am. It was great to have access to the room before going up to MP that afternoon. They gave us a breakfast menu to select the next mornings breakfast food and yes it comes free with the room and you can have everything on the list! The breakfast is huge and good. There is always someone at the front desk to unlock the front door and to help. The shower was always strong and hot. At this time of year -August- the room was not hot. You do need to close the windows at night due to mosquitoes. Check in/out was fast and efficient. The hotel is near the train tracks. However, the room we were assigned was quiet and faced the river so we never heard the train. The hotel is also close to the bus stop that goes up to MP. Good beer and food are along the way to the hotel if you don't want to go to the town center but the town center is also close. We were pleasantly surprised by the level of service and the room. Stay here they will make sure you have a good night sleep and big good breakfast for your day at MP. And if you see Susanna's mom in the lobby say Hola!

Paul, Perjalanan 1 malam, 21 Ogo 2021

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Not what I hoped

My room was smelly. The bed was hard. I couldn't sleep. There was a ghost in my room. The front desk was friendly and professional. The rest of the staff was not.

Perjalanan 1 malam, 8 Ogo 2021

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Delightful stay

We loved our overnight stay at Susanna Inn. It’s a short walk from the train station and Paul was there to greet us and show us the way to the hotel. The rooms are clean and comfortable. There are lots of nice restaurants nearby . We got up early the next day for our visit to Machu Pichu. The cooked to order breakfast was delicious! When we returned to the hotel after our visit to Machu Pichu to pick up our backpacks, Willy allowed us to rest in a room, even though we had checked out, before we got back on the train to Cusco. It was a delightful stay.

Catherine, Perjalanan keluarga 1 malam, 29 Jun 2021

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We had a lovely room with a nice view of the mountainside and river. The beds were comfortable, the service was great, and the breakfast was delicious!

Perjalanan keluarga 2 malam, 31 Mei 2021

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The view from the room and dining area was absolutely amazing! Such friendly staff and easy to walk to the bus that takes you to Machu Picchu. They served a very delicious breakfast and they had good wifi. Would definitely stay here again. It’s great for your money.

Perjalanan romantik 2 malam, 27 Mei 2021

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River view was great.

Perjalanan romantik 1 malam, 25 Mei 2021

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Close to the main square yet far enough for a pleasant, safe stroll to a calm and relaxing hotel with warm hospitality. Modern. Super clean. Yummy breakfasts. Outstanding service.

Perjalanan 2 malam bersama kawan-kawan, 9 Apr 2021

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This is likely the best place to exhale if you want to be close to the action but far enough to enough quiet in the evening. Right next to the train station, the hotel is alongside the Urubamba River and has great views. A short walk away is the main square and all types of dining, shopping and the ticket office for the bus to Machu Picchu (...you should buy you site entrance tickets before you arrive.) Sonia and her husband add special touches to this hotel that make it a absolute delight!

Perjalanan 3 malam bersama kawan-kawan, 8 Apr 2021

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The Susanna Inn in Aguas Calientes was a gem. Wili, the host, was very helpful and accommodating. His English is good. My room looked out over the rushing Urubamba, which was always a thrill to look at. And when I needed a little few extra hours to stay, so I didn't have to wander the streets until my train ride, Wili worked it out easily for me. I really enjoyed my stay at Susanna Inn.

Perjalanan 1 malam, 5 Apr 2021

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Nice location - could be better

The location is great and rooms are clean. The room do not have fans or an AC system so there is no air circulation in the room. Window can be opened but there is no bug screen so all the mosquito enter the room. It was annoying how they keep their front door shut, I should not be knocking and waiting every time to enter the hotel. Staff was friendly.

Rick, Perjalanan 2 malam, 25 Nov 2020

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