Sheraton Gunter Hotel San Antonio

Beautiful hotel. Great staff. Pricing was less than expected. Will definitely love to stay again.

Room had no heat, hot water or working remote for TV. switched to another room. This room had the same issues with the TV, thermostat worked but the mechanicals were so loud when operating that you couldn't hear the TV anyway. Most of the Outlets didn't work and the shower had a V shaped old tub that was almost impossible to stand in without falling. Shower would be a death trap from a old person with poor balance. I would not stay there again.

This hotel is way over priced. $500. for 2 nights. It only offers valet parking for $32. + tax a night. Im handicap and choose not to pay. So we parked across the street for free. Our room was ok. It needed to be vacuumed and the bathroom floor was sticky. I tried to talk to the house keeper, she didn't speak English. I guess they don't clean the rooms when they're occupied either!

instead of $32 parking by their valet, try the $10 for 24h lot next door

Hotel foyer and grounds were great. The hotel room was disappointing. First room we went in the bed looked like someone slept in it , sheets weren’t tucked in , crumpled covers, curtains looked like they had been roll in a ball and hung up, completely wrinkled. And we look out the window and a huge ac unit is our view. Why would you give that room to anyone if there was another room available? Makes no sense. So we asked for another room. Next room had a better view but bed was in sane condition but we kept it. Beds are not comfortable, rather hard. So obviously the service of the rooms needs addressed. Staff was great. Hotel was really nice otherwise. It’s a shame on the other.