I had a pleasant stay at Four Points Sheraton Wakefield Boston. Desk clerks were very pleasant and helpful, great breakfast buffet, and a pleasing dinner bar menu with a personable bar maid. Their Housekeeping Department needs major improvements (replacing necessary items such as plastic cups, towels, toilet tissue, etc., although their housekeepers, minus the language barrier, were very pleasant and helpful when asked. I found the bed uncomfortable, and the pillows were terrible.