Hallmark Hotel Warrington

Very disappointed as the hotel looked so good on the website. The room was small, with just enough room to squeeze around the small double bed. In the middle of June it was FREEZING. Despite having thick jumpers, it was so cold that we asked for the heating to be switched on and were provided with a portable radiator. If the weather is not so hot, then why have aircon going at full blast?! The meal was good, although it took a couple of attempts for the hotel to decide if they had any steaks left. The car park is monitored by Parking Eye and all guests need to register their vehicles to avoid a fine. While I appreciate the need to do this, the way the information is put across is less than welcoming to guests.

Shower tray overflowed onto the bathroom floor and under the bathroom door onto the bedroom carpet, breakfast was lukewarm at best with cold scrambled eggs and black pudding so dried out it was like grit! Usual buffet breakfast left out for too long.

I was slightly annoyed that breakfast ended at 10.00am. Surely if check outs are not until 11.00, you should consider keeping Open until at least 10.45. I paid for breakfast but did not have any because the cut off time was 10.00am

Bathroom smells not nice. Shower bath mat has black mould growing around its edges.

Hotel was nice enough but the beds in the room were awful, tired mattresses that you could feel the springsbpoking you all night and the bathroom was a squeeze. Shame because the f Breakfast was great and the staff very nice only let down by the rooms overall quality and the matresses