Courtyard by Marriott Boston Billerica/Bedford - Billerica

The hotel was adequate for our one-night stay while traveling. The hotel was easily reached from the highway. However, the roadside sign was obscured by foliage, and we nearly passed by before seeing it at the last second. The room was clean and comfortable, but the bathroom could have been better for accessibility -- the toilet was low, and there was no grab bar conveniently in reach. My understanding is that no handicapped rooms were available. The night clerk who checked us in spoke softly and quickly -- I got tired of asking him to repeat himself.

black mold in bathtub

Returned more than 5 times. It's on our watching list hotel when visiting Boston area. If you don't mind drive 30 minutes, you can save a lots of money by staying here than downtown.

We wake up at 7:30am from construction work right above our room, from a permanent knocking hammer. It was so annoying!!! We liked to sleep to 9:00am, because we checked in late. I can't believe that the Hotel Manager let them work with a hammer so early, next to a guest room. That's ruthless!!! At the front desk I ask for the the Manager, but he wasn't available. The clerk promise that the Manager give us a call, but he never call us, or sent us an e-mail to apologize. This hotel manager is one of the worst I've ever had. He doesn't take care of his guests. When you like customer service travel to another hotel!!!

The hotel was clean, comfortable, and, convenient...My only complaint was, the instability of the television signal....It was almost impossible to watch a program without a dropped signal