Extended Stay America - Orange County - Irvine Spectrum

Room was in poor condition. No fire alarm first off. Sheets & towels had stains on them.

It’s dirty and stinky.

Room above us was loud all night making it hard to sleep. Attendant that checked me in assigned me to a different room in the system, so people were trying to get in our room while we were sleeping. Then the attendant after came barging in our room while we were sleeping and scared the living S**$ out of me. So glad my husband was with me, I called the front desk to inform them and found out our room was listed as empty. Very unsettling and unprofessional. Attendant said he assigned people to the room and they couldn’t get in so he came to check, I think they need to call the room first and check for this reason or at least knock before trying to enter, which he never did. I understand mistakes happen

They staff were wonderful, clean and comfy, stores all around to shop, great quite area

We were mandatory evacuated from the 10-26-20 Silverado brush fire. We stayed there because it’s close to work. The door did not lock when it’s closed. Toilet clogged. No drinking water. No toiletries. Asking for a hair dryer but there is none. For the amount we paid per night, it’s a baaaad place to stay.

Had a good time

A place of convenience. Rooms are a little run down. But not bad overall

Disappointed

It reeked of cigarette to the point where we almost left. There was not a single trash can in the room either, and the walls were like cracked and there were holes. Also, the walls are VERY thin.

The staff were really kind & helpful, Area wise was safe and quiet. Definitely would book again soon