Hampton Inn Paris - Paris

Our stay was ok, our TV in our room didn't work great and when I went to the front desk to let them know; they said maybe it needed tightening up in back. Which we had checked. Went back to room to find bathroom floor flooding from the toilet. Went back down stairs to finally request a room change. They did change our room. Most hotels always ask for a CC up front incase you use anything that needs charged for; well they just automatically charged $50.00 to us and now it is a waiting game to get it back!!!! Then upon check out when I asked for a receipt I was told they could not give me that it would have to come from Expedia, I let them know I booked through Hotels.com and they just looked at me and repeated it again. So left with no receipt and didn't book with Expedia!!!!!!!!!!!!!!!!!!!!!!!!!

Friendly staff & great location

Checked in -- was told it was a smoking room, and that no changes were allowed. Clerk did not even look. Also told Hilton was attempting to do away with "3rd party bookings". No refunds, so rather than pay for another room in another place at the very last minute -- we stayed in that smoke soaked, stinking room. I did not sleep well for the two nights we were there. In addition we both woke up with coughs, headaches, and great discomfort. I'm 77 and my partner is 69 -- so we are not "spring chickens. Aside from the fact the room stunk, we were unable to sleep, and were uncomfortable and tired all weekend, the place was very nice -- just not for us. Poor service, inflexible, obviously not happy that we booked through some internet entity -- a miserable weekend. For us the place rated ZERO stars

The room and hotel was nice and clean. The staff was very friendly and helpful, and breakfast was well organized and stocked. A great place to stay.

The manager on Staff both night, Steve, was friendly and helped us find great places to eat at odd times at night.