Graduate Seattle

Overall great remodeled property, not all amenities available to guest just yet. Beds were super cozy and the bath products were amazing! Hot water was not available one night after a long day at a conference. Called the front desk and she kept me informed a much as she could, needless to say fell asleep funky. The next day when I spoke to manager he was surprised I was up that late, and no concessions made toward the inconvenience.

I was very disappointed that there was not a restaurant or bar in the hotel. This was not disclosed when I made the reservation. Otherwise, the hotel is hip and nice

Hotel just opened 2 weeks ago after being remodeled. Unfortunately, TV wasn't working correctly, but the staff was great and treated us awesomely! Will definitely return!

One of the initial check-in people was friendly (room wasn't ready so we came back later). Second one who actually checked us in, could not have appeared more "disinterested" and cold/unpersonable if he tried. In the restaurant, really bad service. Bartender/waiter was also very "disinterested". Wasn't paying attention, didn't greet us for quite a while. We ordered drinks and he didn't even come back to see if we wanted food, which we did, had menus open. We finally had to call him over, he kept walking by but wouldn't even look at us or come by until we called him over. The bar was NOT busy. We were done with our drinks before he even took our food order (after we had to call him over again!). And then, second round of drinks, we had to call him over, after our glasses were sitting empty for quite a while, despite him walking by several times. It's as if he truly didn't care. Didn't refill our water glasses either, despite us asking specifically. Must've "forgotten". Super weird, how "disinterested" in his job he appeared. We usually tip 20+%, but we gave him less because of the poor service. Not impressed with the staff at that hotel at all---except for the one person we encountered initially at the front desk, the rest seemed very "blase" about being there. Like, they didn't really care and didn't really want to be there.

Good location, nice bed, but no breakfast, a facility fee of $15 per night, wifi didn't work, and they charge for parking. So the good deal wasn't really so good. However, staff was wonderful.