Experience Mercure Hotel Aachen am Dom, a hotel in the heart of Aachen-Mitte. Connect to WiFi and plan your day with the help of multilingual staff, or rent bikes to explore nearby attractions like the iconic cathedral. Helpful staff have left a lasting impression on previous guests.
Maastricht (MST-Maastricht - Aachen) - 34 min drive
Cologne - Bonn Airport (CGN) - 61 min drive
Liege (LGG) - 158 min drive
Eurogress Aachen Bus Stop - 9 min walk
Aachen (XHJ-Aachen Central Rail Station) - 13 min walk
Aachen Central Station - 13 min walk
Restaurants
Eiscafé Elisenbrunnen - 2 min walk
McDonald's - 2 min walk
König City - 2 min walk
Nespresso N-Point - 2 min walk
Deniz Kebap Haus - 3 min walk
About this property
Mercure Hotel Aachen am Dom
Located near a train station, Mercure Hotel Aachen am Dom is a great choice for a stay in Aachen. Fellow travellers say great things about the helpful staff.
At a glance
DONE
Hotel size
117 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cots (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Off-site parking nearby (EUR 18 per night)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Room service
What to do
Discount at nearby fitness centre
Golf lessons nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Lift
Lift door width (centimetres): 88
Room amenities
Be entertained
LCD television
Satellite TV channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 24 per person
Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 19 per pet, per night
Parking
Parking is available nearby and costs EUR 18 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.
Also known as
Mercure Hotel Aachen am Dom
Mercure Hotel am Dom
Mercure Aachen am Dom
Mercure am Dom
Accor Hotel Aachen Am Dom
Mercure Aachen Am Dom Aachen
Mercure Hotel Aachen am Dom Hotel
Mercure Hotel Aachen am Dom Aachen
Mercure Hotel Aachen am Dom Hotel Aachen
Frequently asked questions
Does Mercure Hotel Aachen am Dom offer free cancellation for a full refund?
Yes, Mercure Hotel Aachen am Dom does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Hotel Aachen am Dom?
Yes, pets are welcome. There's a charge of EUR 19 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Mercure Hotel Aachen am Dom?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability).
What's the area around Mercure Hotel Aachen am Dom like?
Mercure Hotel Aachen am Dom is in Aachen-Mitte, a short 9-minute walk from Eurogress Aachen Bus Stop and 5 minutes' walk from Aachen Town Hall.
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Mercure Hotel Aachen am Dom Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Cities
Breakfast
Bathroom
Shopping
Drinks
Location
Restaurant
Parking
What guests liked
Breakfast was great and a highlight of the stay. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
8 Sept 2025
A week in Aachen
Hotel staff were always very helpful.Room was clean and tidy.Location ideal for all amenities in Aachen town centre.All in all a very pleasant stay.
Linda
Linda, 7-night trip
8/10 Very good
6 Aug 2025
Trés bon hotel au coeur de la ville.
Un hotel moderne bien situé dans cette ville trés agréable. Les chambres sont bien, le service à l'accueil excellent, et le petit déjeuner est bien fourni. Juste en dehors de l'hotel, le centre ville avec beaucoup de choix de restauration.
nabil
nabil, 1-night trip
10/10 Exceptional
16 Jun 2025
Schönes und sauberes Hotel mit sehr freundlichem Personal.
Julia
Julia, 1-night trip
10/10 Exceptional
28 Jun 2025
Behulpzaam personeel , betaalbaar parkeren , centrum op loopafstand . Geweldige locatie , schone kamer , goed hotel . Zeer tevreden .
Sheridagatoen
Sheridagatoen, 1-night trip
10/10 Exceptional
15 Jun 2025
Very easy check-in experience. I loved the room which was very clean and spacious very well done.
Carl
Carl, 1-night trip
8/10 Very good
14 Apr 2025
Very good location for dinner and shopping.
Takahiko
Takahiko, 1-night trip
10/10 Exceptional
30 Jun 2025
Schoon
Zeer goed ontbijt
Herdrika
Herdrika, 7-night trip
6/10 Good
21 Aug 2025
Could Improve
Room was cleaned, but walls were very scuffed, curtains dirty. Someone killed a bug on the wall with a shoe, big guts were still there and shoe mark as well. Breakfast was great, and staff were friendly.
Kimberly
Kimberly, 1-night trip
10/10 Exceptional
24 Apr 2025
Convenient, walkable distance to most of the old city, a friendly staff
HASSAN
HASSAN, 5-night trip
10/10 Exceptional
1 Jan 2025
Schönes gemütliches Hotel
Birgit
Birgit, 2-night trip
8/10 Very good
18 Dec 2024
Hotel ist O.K.
Hotel ist O.K., gute Lage
Heinz
Heinz, 2-night trip
8/10 Very good
28 May 2025
Drei Naechte ohne Fruehstueck. Check-in bestens, sehr freundlich, kurz und buendig.
Gerhard
Gerhard, 4-night trip
10/10 Exceptional
10 Jul 2025
Nette Menschen,
Unterkunft, mitten in der Stadt.
Leider keine eigenen Parkplätze, aber es gibt genug Parkhäuser, die im Verhältnis sogar günstiger sind als üblicherweise eigene Hotelparkplätze.
Das Zimmer war zur viel befahrenen Straße raus und trotzdem sehr ruhig 😌 Wir waren nur eine Nacht in Aachen, dafür waren sowohl Preis und Zimmer in Ordnung.
Elke
Elke, 1-night trip
10/10 Exceptional
29 Mar 2025
Comfortable
My second visit in this hotel , for us everything is good 👍
Sehr gutes Frühstück in guter lage. Verkehr und passanten abends hörbar (4. Stock), trotz geschlossenem Fenster, aber für mich verschmerzbar.
Heike
Heike, 3-night trip
10/10 Exceptional
6 Dec 2024
Had a wonderful time at this hotel. Staff were wonderful.
Donald
Donald, 3-night trip
10/10 Exceptional
21 Sept 2024
Everything is good I like my stay in this hotel , really good quality of staying and very friendly staff at reception 👍😊thank you
Nikolas
Nikolas, 3-night trip
8/10 Very good
7 Oct 2023
Very nice hotel located very centrally
Armando
Armando, 1-night trip
10/10 Exceptional
24 Sept 2024
Great location! Rooms were spacious and very clean! Hotel spotless and a great location for walking everywhere!
Michelle
Michelle, 2-night trip
8/10 Very good
14 Aug 2024
Posizione ottima
Albergo buono
Ottimo personale
Gian Luca
Gian Luca, 1-night trip
8/10 Very good
23 Mar 2025
Sauber und ordentlich
Ralf
Ralf, 1-night trip
10/10 Exceptional
28 Dec 2024
Good price quality
Cristina
Cristina, 4-night trip
10/10 Exceptional
27 Jun 2024
Lovely hotel just down from the cathedral, was able to check in on line so just showed passport at reception.
Room was clean and comfortable and a good size.