Eden Hôtel & Spa Cannes - Cannes

thanks they give me a good rooms wish i ask about by phone , only things happened with me : that no body clean my room last day , it was Saturday??when i ask way at 3.00pm , the reception tell me that the time of clean from 9am to 5pm , we have a time ,,,,!!!! i dont believe that really , any way thanks for the hotel , i will back there sure

The hotel is in a nice location , near to beach, shops, cafes and restaurants. It is a 15-20 minute walk from train station. The hotel is nice , but be careful when booking . Ensure you have breakfast included ... If not they charge €20 for a bit of bread and cheese!!! Madness . There is a picture of a pool and sunbeds on the site . One would presume this was free but no. You cannot freely access the pool and you have to pay €20 for the privilege! And the pool is the size of two good size kitchen tables !!! Very frustrating. We had a superior room with a balcony which was lovely and comfortable. One thing that irked me was the papers cups for the tea /coffee, would have been better if it was proper crockery. The bar was non existent. The spa is a swimming pool , steam room and a jacuzzi... Nice to relax in . Overall nice stay but a bit let down and probably wouldn't return .

Very good location, staff was friendly, rooms were small. Upon returning late one afternoon, we found our room was open, i.e., deadbolt had been turned to keep door from shutting. I asked for a manager and was told he wouldn't be back for ten days. I mentioned the problem and front desk said that "cleaning staff had probably left it open". I assumed this also but felt management need to know about this. Front desk didn't seem concerned; asked for assistant manager who was to contact us the next day, however, we did not hear from anyone. There was also confusion on the airport shuttle as listed on hotels.com. Upon check in, front desk told us there was a shuttle for $22 euros each. Upon trying to book the shuttle the night before our flight, a different front desk person told us there was no such thing. Found our later there is a city wide shuttle and you must go to a specific point in the city to catch same. We were left scrambling at the last minute. Just would have been good to have known this in advance. Wifi was extremely slow and spotty.

Hotel was perfect but WiFi was really bad. Could not load pages some times.

all good value for money. room hasn't been clean on daily bases.