Sercotel Amister Art Hotel

Excellent employees, clean and comfortable hotel. It’s centrally locates and walking distance to the Barcelona Sants Rail Station.

mold in bathroom. Rotting wood by doors and tub because the shower doesn;t have a curtain and the 1/2 glass wall doesn't shield the water from flooding the bathroom floor. The floorboard under the tub is likely rotten as it sags when you stand in tejhe shower..... The Bed sheets frayed and look/feel old. There is no bar in hotel during winter as too cold to use the rooftop lounge. The Gym is a joke... Breakfast is terrible. It's basically bad toast, some minor pieces of fruit, gas station quality eggs, warm milk for cereal, etc. No service really from staff... I can't knock them... they clearly aren't there to help... they are there to check you in and check you out. Not mean... just not really what I would call staff. For instance... When I asked if the front desk attendant would call me a taxi... they told me to go stand across the street.

This is definitely not a 4star place and not the best hotel I would say a 3 star Reception was not interested when checking in and when asked how to get to a location spoke as if he didn't even know where he was or the metro station. Room quick small but neat however in average condition and their iron fused out all electronic in room The young lady who replaced the other guy was actually very helpful Room condition quite poor and when trying to get WiFi had to stay by the window Areas of decor damaged and old and AC unit kept on blowing out cold air even when put on warm The bath tub is small and narrow and made you feel like you were in a coffin and I'm not the tallest/widest person in the world. The facilities are poor the gym is literally a small room with 3 machines in it and it says a pool I would call it a extra large tub for about a dozen people. Not happy as felt put in a cheap over rated priced hotel and would not stay there again

The hotel is lovely and has good facilities, unfortunately each time we went to the roof top bar there was no one serving and when called they didn’t seem to happy. Also the tea milk and towels were a bit hit and miss although if we asked for some they were more than happy to provide them.

The reception guy was friendly and very helpful