HSM Atlantic Park Hotel

Have just had the best 10 days here a can not recommend the food and service here enough. Lovely place to stay and great position for the water parks and beach.

This hotel is at the start of the Magaluf strip, which eventually leads Palma Nova. It’s a few streets from the beach in a rough area. Outside is a wasteland/carpark were youths meet 3-4 nights a week in cars. Park up from 11pm to 6-7am playing loud music, drinking/drug taking. So, don't expect much sleep in this hotel. The guest mix is Spanish/Italian/English and French. Mainly Spanish, age range from kids to mature adults. Majority is teen and young adults, typical of hotels of this sort they get up late drink all day and out all night enjoying the nightlife. Had issues with young Spanish, once being verbally abused in lifts by girl with her boyfriend who made it clear she didn't want me at the hotel. So, a bit risky in and outside the hotel for a certain demographic. The staff were fair or cordial at best. Polite on arrival. Had issues with staff in the Restaurant and the Bar. Mainly the younger male staff but two stand outs, an older man welcoming guest to each meal ignored me at each, muttering and scowling turning his back as I entered. The second, a younger taller black-haired waiter who again tried to make it clear he was not happy serving me every chance he could. Again, scowling and muttering. I must say my only offence was to be young male and foreign. I didn't drink at meals, at the bar or in the presence of hotel guests. Caused no issue and kept myself to myself. The only positive for this hotel is the desert options, real variety. Food is good if caught warm.

I loved this hotel. I walk with walking sticks so accessibility is important to me. Great accessible bathroom, lovely clean bedroom. Swimming pool very well designed for accessiblity - a good bannister to hold on to as I walked down a gentle slope into the pool The staff were very friendly and incredibly helpful. I was half-board - breakfast and dinner. The range, quality and quantity of food was first class with a fantastic optional offer of all-you-can-drink for an additional 3€ per meal. Surroundings are quiet and relaxing but only 400 metres from Magaluf Centre. I really enjoyed my stay here and intend to return.

Such a great experience ...entertainment staff and dining room great and helpful people.........:-):-):-):-) Only sucks no free WiFi in the room only in reception area was free.....