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Semua hartanah di Buzios, Brazil
1 bilik, 2 dewasa
Rua dos Coqueiros, #10 - Centro, Buzios, Buzios, RJ, 28950-000, Brazil
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Ulasan Hotels.comUlasan TripAdvisor
8.8Hebat

Pecahan skor (daripada 125 ulasan)

  • Kemudahan
    Kemudahan hebat
  • Sarapan Pagi
    Sarapan Paginya Lazat
  • Lokasi
    Lokasinya Hebat
  • Selesa
    Agak selesa
  • Internet
    Khidmat Internetnya Bagus
  • Bilik
    Biliknya Hebat

Ulasan bahasa Inggeris berikut diberikan oleh tetamu dari negara lain:

8.0Sangat Baik"Beautiful hotel"
Really beautiful hotel, with friendly and helpful staff. Fantastic pool area and cosy outdoor breakfast arrangement. Bed was a bit worn out, and the toilets are not really able to flush..they told us new toilets would be delivered within few months. Overall, in spite of beds and toilets, really recommendable hotel if you want a peaceful and relaxing experience.
Ulasan tetamu Hotels.com yang asli
Respon oleh Johnny Vago
Dear Mr. Sinne. First of all we would like to thank you for choosing PortoBay Búzios. Nothing makes us happier than knowing that we can live up to your expectations. We will share your feedback with our team. We look forward to welcoming you at a new opportunity. Johnny Vago Front Desk Manager
Perjalanan romantik 20 Jan 2019
Sinne
us
10.0Luar Biasa
The staff was extremely friendly and courteous! Alex the manager was present and clearly interested in making the guests happy.
Ulasan tetamu Expedia yang asli
Respon oleh Johnny Vago
Dear Guest, Good morning. First of all we would like to thank you for your time spent evaluating us. Nothing makes us happier than knowing that our guests had a good time in our hotel. We are sure that your comments will help future guests in choosing our hotel. We look forward to welcoming you at a new opportunity. Johnny Vago Front Desk Manager
Perjalanan lain 3 Dis 2018
Pengembara
us
8.0Sangat Baik
This is a great hotel, great people working there, good locación ( near several beaches, places to shop and restaurants) and nice breakfast. We had VIP+ treats ( early check-in and late check out, aswell as free drinks)but not room up grade. We did not like the bed, we develop backache ( I was available to feel the springs), and they have a open gym, full of bugs ( I hate them, and it took me 10 minutes every day just cleaning them in order to use them). It is still a place we would return to (this is our second time here), as the staff is always trying to make our stay pleasent and these are mistakes that can be quickly corrected
Ulasan tetamu Expedia yang asli
Respon oleh Johnny Vago
Cara, Sra. Carolina Agradecemos o seu testemunho. Nada nos deixa mais felizes do que corresponder às expetativas dos nossos hóspedes. Tomámos boa nota das suas indicações e tudo faremos para receber-vos cada vez melhor. Esperamos voltar a contar com a sua companhia em breve num hotel PortoBay. Johnny Vago Gerente de Recepción
Perjalanan lain 7 Nov 2018
Carolina
us
8.0Sangat Baik
very good experience. Location OK. Staff very nice.
Ulasan tetamu Expedia yang asli
Respon oleh Alex
Dear Guest, Thank you for choosing ProtoBay Buzios and for you comments Hope to see you next time Thank you once again Alex Azevedo General Manager
Perjalanan lain 26 Sep 2018
JP
us
10.0Luar Biasa
Excellent hotel and service. Convenient central location
Ulasan tetamu Expedia yang asli
Respon oleh Alex
Dear Guest, Thank you for choosing PortoBay Buzios It was a pleasure receiving you here Thannk you once again Alex Azevedo
Perjalanan lain 24 Sep 2018
Pengembara
us
6.0Baik
Decent hotel, but not at all worth the price. There are better places closer to downtown. With the price I expected it to be much nicer but it was just a 3-star place. Expedia way overcharged for the hotel.
Ulasan tetamu Expedia yang asli
Respon oleh Alex
Dear Guest, First of all, thank you for your comments. Your opinion is very important to us. We would be happy to see you again at our hotel in order to meet your expectations. Best regards, Alex Azevedo Manager
Perjalanan lain 27 Ogo 2018
Div
us
6.0Baik
There was mosquitos especially at night. The hotel had paper thin walls and you could hear everything going on outside. Staff was very nice and could speak English. The breakfast was disappointing for such a nice hotel. I noticed on two of the days I went to breakfast at 8am every morning and they were missing items and the food was not prepared on time. It is family friendly and the master suite was nice. The wifi worked great oustide with the mosquitos but was terrible inside the room. It wasn’t that bad but I won’t go back there again. Also they advertise on as a VIP for Expedia. They didn’t give me any VIP treatment and did not offer to upgrade my room or mention it at all. The hotel was not full either. They did Accomadate for a child with a crib in the room though which was nice.
Ulasan tetamu Expedia yang asli
Respon oleh Alex
Dear, Mr. James We would like to thank you for sharing your opinion about our hotel. We regret that we were unable to meet your expectations and we will take your comments into account so that we can improve the points you mentioned. Thank you once again. Alex Azevedo Manager
Perjalanan lain 25 Jul 2018
James
us
10.0Luar Biasa"Perfect"
Everything about the hotel, the services, the food, drinks, hotel employees was exceptional. I had room 5 and it was perfect. I went horseback riding on Caravelas Beach with a tour that came and picked me up, and that was great too.
Ulasan tetamu Hotels.com yang asli
Perjalanan lain 8 Mei 2018
zoe
us
6.0Baik"Not worthy "
Half of the rooms have absolutely no views ...i asked for a rate to upgrade and never reeived a response despite it was empty .... AC started leaking in the middle of the night and we had to switch rooms at that time .rooms 14 and 16 have water stains on walls and mildew around Ac area confirms this is an ongoing issue ... Do not leave any kind of food even for short periods of time since rooms are full of tiny ants. They even went inside our luggage .Same morning we asked for check out extension of 1 hour and we were denied despite again, hotel was empty . Theres a pave hill of 200 meters to enter hotel , so this limits walking to downtown for some people .... theres no Gym except for some weights and a rusty bike .....good breakfast . Hotel has a lot of potential
Ulasan tetamu Hotels.com yang asli
Perjalanan romantik 28 Apr 2018
andres
us
10.0Luar Biasa"Great stay at PortoBay"
Excellent hotel in very good location. Within walking distance to town centre and many beaches. Staff very helpful and friendly. Room was lovely and spacious, balcony was very pleasing. Breakfast was delicious, especially the fresh fruit and cakes. Enough room to relax at pool.
Ulasan tetamu Expedia yang asli
Perjalanan lain 8 Apr 2018
Pengembara
gb
6.0Baik
The staff was amazing and very helpful. The room was not very clean and the breakfast buffet was not up to standard in terms of cleaning, hygiene and food conditions. The pool area is stunning a part the amount of mosquitos that bite you all over the day
Ulasan tetamu Ebookers yang asli
Respon oleh Baroni
Dear guest, I appreciate your comments and regret to hear that we did not meet your expectations. We shall analyse closely the points you have mentioned. We hope you will visit one of our group’s hotels again in the future. Best regards, Alexandre Baroni Operational Manager
Perjalanan lain 4 Apr 2018
giulia
gb
8.0Sangat Baik
Very nice quiet hotel and beautiful landscape. Breakfeast could have a little more selection.
Ulasan tetamu Expedia yang asli
Respon oleh Baroni
Dear guest, Thank you for your feedback. Nothing makes us happier than meeting the expectations of our guests. We have taken note of your suggestions and we will do everything to make your stay even better next time. We hope to enjoy your company soon at a PortoBay hotel. Best regards, Alexandre Baroni Operational Manager
Perjalanan lain 14 Mac 2018
Pengembara
us
6.0Baik"Hotel didn't keep my reservation"
Made reservation in the morning and when I arrived in the evening they said they didn't have a room for me. They were very helpful and professional, but still they didn't have a room. They accommodated me at a neighboring hotel. That hotel was fine and staff was similarly very nice.
Ulasan tetamu Expedia yang asli
Respon oleh Baroni Operatrional Manager
Dear guest, Thank you for sharing your concerns about our hotel. We apologize for the inconvenience caused, I am sincerely sorry we were unable to honor your reservation, like other hotels, on rare occasions we find ourselves overbooked. We are happy to know that our team has served you well, giving immediate relief to the situation that has occurred. Thank you once again for your understanding and we hope to regain your confidence in our hotel. Best regards, Alexandre Baroni Operational Manager
Perjalanan lain 23 Feb 2018
David
us
10.0Luar Biasa"Buzious is excellant "
Buzious is great place to stay, our hotel was 5 mins from the centre. Where there was many restaurants bars and shops. They seemed to open up about 10 30 in the morning but shops were still open at midnight and bars and restaurants were way into the night. There were many sandy bays around. On the beach you had chairs and parasols that you didn't pay for as long as you had there drinks and food which worked very well. Our hotel Porto Bay was excellant it was a very small hotel the rooms were spacious as was the balacony. Staff couldn't do enough for you, a really relaxing enjoyable stay.
Ulasan tetamu Hotels.com yang asli
Respon oleh Baroni
Dear Guest, First of all, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again. Regards, Alexandre Baroni Operational Manager
Perjalanan bersama rakan 21 Feb 2018
Audrey
gb
10.0Luar Biasa
The hotel location, staff, service, breakfast, meals and drinks are truly excellent and highly recommended for any couples or family. The friendly and kind staff went above and beyond to take good care of us when I was feeling sick at the arrival they called and delivered medication to my room. Short walk to the main centre gave us an easy access to the local attractions, shops and restaurants yet the hotel ambience delivered privacy and a relaxing balance.
Ulasan tetamu Expedia yang asli
Respon oleh Baroni
Dear Guest, First of all, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again. Best regards, Alexandre Baroni Operational Manager
Perjalanan lain 9 Jan 2018
Pengembara
ca
10.0Luar Biasa"10 minutes from beach with excellent view "
Very nice trendy place with lovely gardens and pool area
Ulasan tetamu Expedia yang asli
Respon oleh Manager
Dear guest, Thank you for sharing your experience here. We are sure this will help many other guests to choose this hotel for a future stay. We hope to see you again soon. Best regards, Alexandre Baroni Operational Manager
Perjalanan lain 18 Dis 2017
alex
gb
10.0Luar Biasa"Great stay! "
Great hotel, near square with shops, breakfast was perfect, definitely will come back!
Ulasan tetamu Expedia yang asli
Respon oleh Operational Manager
Dear guest, Thank you for sharing your experience here. We are sure this will help many other guests to choose this hotel for a future stay. We hope to see you again soon. Best regards, Alexandre Baroni Operational Manager
Perjalanan lain 1 Dis 2017
Cynthia
us
10.0Luar Biasa"Nice location, beautiful view from rooms and lobby"
Very nice hotel with great landscaping, friendly staff, great scenic views, room were nice and large...... only isssue was the air conditioning unit which was not the best but its consistent with what we experienced in the entire country of brazil.......
Ulasan tetamu Expedia yang asli
Respon oleh Alexandre Baroni
Dear guest, First of all, thank you for your comments. Your opinion is very important to us. We shall carefully analyze the less positive points you mention regarding your stay. We would be happy to see you again at our hotel in order to meet your expectations. Best regards, Alexandre Baroni Operational Manager
Perjalanan lain 4 Mac 2017
Dr. Walker
us
10.0Luar Biasa"Good standard hotel with excellent facilities "
Hotel staff very helpful and reasonably efficient.
Ulasan tetamu Expedia yang asli
Respon oleh Alexandre Baroni
Dear Chris,, We would like to thank you for the time you spent giving us your opinion of your experience at our hotel. We are very pleased to hear that you had a pleasant stay with us. We hope to see you again soon. Best regards, Operational Manager
Perjalanan lain 25 Feb 2017
V
gb
4.0Sederhana"Mosquitos in room. Windows left open during day"
This hotel is ok. It's a bit old and rundown. The breakfast is not very good. And the Windows of the rooms are left open duri g the day allowing mosquitoes to come in and rest and then wake up during the night. The management was good in allowing me to spray the room which killed all the bugs but then I had to sleep in a room with toxic mosquito spray in the air. The sheets and mattresses were a bit old too.
Ulasan tetamu Expedia yang asli
Respon oleh Aexandre Baroni Operational Manager
Dear guest, We are sorry that we have not lived up to your expectations. I would like to remind you that we are situated between the beautiful native nature of the region mosquitoes are part of nature, referring to leaving the windows open during the day does not happen because all rooms have air-conditioned, another detail is that our windows and doors also have screen to prevent insects from entering I am really surprised that you have not commented to us your dissatisfaction during your stay because if that were the case we would have the opportunity to correct any inconvenience. We apologize for any inconvenience you may have experienced during your stay. We hope that your next visit will give us the opportunity to demonstrate the usual quality of our services. Best regards,
Perjalanan lain 25 Feb 2017
Pengembara
au
10.0Luar Biasa"Great a stay in Buzios"
Porto Bay Buzios sits atop one of the many hills in the town. It's a good 10-15 walk into Rua Pedra. The hotel staff were all pleasant & cooperative and had no trouble in booking a boat cruise tour. The hotel pool area is sensational, and there too is where breakfast is served. Breakfast offerings were ample & good quality. Room was big enough and clean. Nice front outdoor sitting area, strong shower in the room and lovely garden setting. Overall highly satisfied and I would definitely stay again.
Ulasan tetamu Expedia yang asli
Respon oleh Alexandre Baroni
Dear Mr. Robert, First of all, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to seeing you again. Regards, Operational Manager
Perjalanan lain 24 Feb 2017
Pengembara
au
10.0Luar Biasa
Excellent location near downtown and access to beach
Ulasan tetamu Orbitz yang asli
Respon oleh Alexandre Baroni
Dear guest, Thank you for your comments and we hope to be able to see you again in the near future. Best regards, Alexandre Baroni Gerente Operacional
Perjalanan lain 21 Feb 2017
Pengembara
us
10.0Luar Biasa"Perfect location - short walk to everything! "
Lovely hotel. Very peaceful and quiet But close to beaches and shops. Super helpful staff and very vey comfy beds.
Ulasan tetamu Expedia yang asli
Respon oleh Gerente Operacional
Dear guest,, Thank you for your comments and we hope to be able to see you again in the near future. Best regards, Alexandre Baroni Operationl Manager
Perjalanan lain 27 Jan 2017
Pengembara
au
6.0Baik"Nice hotel close to city center "
All in all it is a nice hotel. Besides the fact that we didst receive the Orbitz via reward I was offered, that the room was set for 2 and not 3, and then when we ordered food it took them more than an hour... It was nice and pretty. Wish it had a better view though.
Ulasan tetamu Orbitz yang asli
Respon oleh Gerente Operacional
Dear guest, Thank you for sharing your experience here. We are sure this will help many other guests to choose this hotel for a future stay. We hope to see you again soon. Best regards, Alexandre Baroni Operational Manager
Perjalanan lain 29 Dis 2016
Pengembara
us
10.0Luar Biasa"Nice, quiet hotel not far from restaurants"
The hotel is nice and quite, it's a waling distance to the shopping and restaurants. The closest beach is Brava beach but because it was a lot of waves we preferred to go to Azeda beach (by watertaxi or walk) which was nice and calm and warm. The Royal Suite has bathrobes, tea kettle and coffee (not for free!) and great view from huge balcony!
Ulasan tetamu Hotels.com yang asli
Respon oleh General Manager
Dear guiest, Your opinion is very important to us. We were very pleased to hear that you enjoyed the time you spent with us. We look forward to seeing you again soon, here or at another Porto Bay hotel. Best regards, Alexandre Baroni Operational Manager
Perjalanan romantik 4 malam 24 Okt 2016
Dina
us
10.0Luar Biasa"Great choice for Buzios"
Great service, very nice big room and friendly, helpful staff. Highly recommended. It's about a 10-minute walk to central Buzios in a quiet neighbourhood up a small hill.
Ulasan tetamu Hotels.com yang asli
Perjalanan romantik 3 malam 10 Sep 2016
Pengembara
ca
10.0Luar Biasa"Superb break from the bussle of Rio"
The rooms are fabulous. I had a junior suite that overlooked the pool area, but because they have trees, it gives you a real private feel. The staff are so friendly and can't do enough for you. The main shopping area and eating area is an 8-10 min walk. Amazing beaches are also walking distance 20min or just hop on the busses that run up and down the area. Fabulous!!!
Ulasan tetamu Expedia yang asli
Perjalanan lain 14 Sep 2016
s
gb
10.0Luar Biasa"The staff was amazing ! Loved our stay"
The staff was so great, even remembered our names...Everything was perfect and the price was great, one of my best experiences ever ! The breakfasts were also really good...Oh and they always had great relaxing music.
Ulasan tetamu Expedia yang asli
Perjalanan lain 7 Sep 2016
Pengembara
ca
10.0Luar Biasa"Nicest hotel in Búzios. "
Easy walk to stone street. Staff is very helpful and accommodating. Pool area is nice and open. Rooms are comfortable and clean. Gym is lacking. Sauna takes a lot of effort to heatup.
Ulasan tetamu Travelocity yang asli
Perjalanan lain 27 Ogo 2016
D
us
10.0Luar Biasa
Had a great time. Really enjoyed the close access to beach and Centro. Only problem was our experience with the buggy rental agency that the hotel recommended. Key broke in the ignition and they made me pay for it. It wasn't much but more the principal. Your hotel was kind enough to cover the expense and I greatly appreciate that.
Ulasan tetamu Hotels.com yang asli
Perjalanan romantik 4 malam 3 Apr 2016
Stephen
us

Ulasan berikut telah diberikan oleh tetamu hotel dari negara lain:

2.0Lemah"Vorsicht, ist sein Geld nicht wert."
Ein in die Jahre gekommenes sehr schlecht gepflegtes Hotel mit bemerkenswert schlechtem Service. Kaputte Dachziegel, Bodenplatten defekt, hohes Sicherheitsrisiko, Treppe im Pool bricht unter Gast zusammen. Am vorletzten Tag bekamen wir morgens die Information, dass auch verschiedene Eierspeisen zubereitet werde; zuvor wurden wir auf Rührei oder zu bezahlendes Omeltt hingewiesen. Ambiente beim Frühstück: "leere Toilettenschüsseln und Fliesen und anderes Baumaterial" wurden an den Gästen vorbeigetragen. Kaputte Holzterrasse wurde abgerissen. Der größte Reinfall einer fünfwöchigen Südamerikareise.
Ulasan tetamu Hotels.com yang asli
Respon oleh Johnny Vago
Dear guest, Good morning. First we would like to thank you for your time spent evaluating us. All reviews are very important so that we can always evolve our services. We would like to clarify some points mentioned in your evaluation: We take our guests' security very seriously in our hotel, for this reason we are always looking to improve any and all part of our structure. Our maintenance team is always aware of any type of problem that may occur and will remedy it as soon as possible. Our breakfast in addition to the variety of breads, cakes and fresh fruit offers scrambled eggs, fried eggs and boiled eggs. The wooden terrace mentioned undergoes reform, since the fact that we are in a coastal area the sea air was damaging what could cause an accident, in this way we are reforming so that it is in excellent conditions for the use. We're sorry to hear that we did not meet your expectations during your stay. We hope to welcome you in a new opportunity to enjoy the best PortoBay services. Kind Regards Johnny Vago Front Desk Manager
Perjalanan romantik 5 malam 20 Jan 2019
Bodo
de
6.0Baik
Acho que o acolhimento na recepcao deixa um pouco a desejar. Minha esposa foi pedir um segundo adaptador de tomada O cara disse que só comprando na cidade!! Academia nem sequer tem água, nem ao menos um ventilador!! Acho que deveria ser desativada , pois dizer que disponibiliza algo daquela natureza , chamar de academia, e cobrar por isso, é muita cara de pau. O ar do quarto é subdimensionado pra o seu tamanho. Fica muito quente. A lâmpada da varanda estava queimada. Obviamente , nao se faz check list dos itens gerais do quarto antes de libera-lo ao hóspede. Não recomendo.
Ulasan tetamu Hotels.com yang asli
Respon oleh Johnny Vago
Caro hóspede, bom dia. Primeiramente gostaríamos de agradecer pelo tempo dedicado em nos avaliar. Todas as avaliações são muito importante para que possamos sempre evoluir nosso serviços. Gostaríamos de esclarecer alguns pontos mencionados em sua avaliação: Nossa equipe está sempre disposta a ajudar e como pode ver em outras avaliações nosso atendimento é sempre elogiado pelos outros hóspedes, lamentamos saber que não foi de acordo com suas expectativas. Nosso espaço fitness está a disposição de todos os hóspedes sem nenhum custo e estamos sempre melhorando seus equipamentos. Todo o apartamento antes de ser liberado ao hóspede é checado por nossa Governança e Gerência, as luzes externas dos apartamentos são verificadas diariamente por nossa equipe de segurança ao anoitecer e quaisquer avarias são reportadas para que possam ser sanadas no dia seguinte. Lamentamos em saber que não conseguimos cumprir suas expectativas e tudo faremos para melhorar os pontos mencionados. Esperamos recebê-los novamente em uma nova oportunidade para desfrutar dos melhores serviços de nossa pousada. Atenciosamente Johnny Vago Front Desk Manager
Perjalanan keluarga 3 malam 18 Jan 2019
Pengembara
br
10.0Luar Biasa"Maravilhoso"
Ulasan tetamu Hotels.com yang asli
Respon oleh Johnny Vago
Prezada Sra. Cirene. Primeiramente gostaríamos de agradecer pelo tempo disposto em nos avaliar. Nada nos deixa mais feliz do que saber que nossos hóspedes tiveram boas experiências conosco. Esperamos recebê-la em uma nova oportunidade. Atenciosamente Johnny Vago Front Desk Manager
Perjalanan keluarga 3 malam 13 Dis 2018
Cirene
br
10.0Luar Biasa"Magnífico "
O cheiro do apartamento estava maravilhoso. Sistema de água terminca para todos os gostos. Recepção muito boa por parte dos funcionários. Paisagem magnífica. Satisfeito com tudo.
Ulasan tetamu Hotels.com yang asli
Respon oleh Johnny Vago
Prezado Sr. Daniel. Primeiramente gostaríamos de agradecer pelo tempo disposto. Saber que sua estadia conosco foi magnífica, nos deixa muito feliz. São comentários como os seus que nos faze crer que estamos no caminho certo para oferecer a melhor experiência de estadia. Iremos compartilhar com nossa equipe seus comentários, de certo que ficarão agradados em receber. Esperamos recebê-lo em uma nova oportunidade. Atenciosamente Johnny Vago Front Desk Manager
Perjalanan romantik 1 malam 27 Dis 2018
Daniel
br
10.0Luar Biasa"Super"
Ulasan tetamu Hotels.com yang asli
Respon oleh Johnny Vago
Prezada Sra. Anabella. Primeiramente gostaríamos de agradecer pelo tempo dedicado em nos avaliar. Saber que sua estadia foi excelente nos deixa muito feliz. Esperamos recebê-la em uma nova oportunidade Atenciosamente Johnny Vago Front Desk Manager
Perjalanan 1 malam bersama kawan-kawan 27 Dis 2018
Annabella
be
10.0Luar Biasa"Excelente custo/benefício "
Suite excelente, muito conforto , espaço e vista maravilhosa. Café da nhanhã dentro da melhor expectativa e funcionários muito atenciosos.
Ulasan tetamu Hotels.com yang asli
Respon oleh Johnny Vago
Bom dia Sr. Jorge. Primeiramente gostaríamos de agradecer pelo tempo dedicado em avaliar o PortoBay Búzios. Comentários como o seu nos fazem ter a certeza de que estamos no caminho certo. Iremos compartilhar seus comentários com nossa equipe. Estamos certos que seu comentários irá ajudar a outros futuros hóspedes a escolherem o PortoBay Búzios para uma estadia. Esperamos recebê-lo em uma nova oportunidade. Atenciosamente Johnny Vago Front Desk Manager
Perjalanan keluarga 1 malam 24 Nov 2018
Jorge Ribeiro
br
10.0Luar Biasa
Foi prazeirosa, quarto amplo e confortável.
Ulasan tetamu Hotels.com yang asli
Respon oleh Johnny Vago
Prezado Hóspede, bom dia. Primeiramente gostaríamos de agradecer pelo tempo dedicado em nos avaliar. Iremos compartilhar com nossa equipe seus comentários. Temos a certeza que seus comentários irão ajudar a futuros hóspedes na escolha do nosso hotel. Esperamos recebê-los em uma nova oportunidade. Johnny Vago Front Desk Manager
Perjalanan romantik 1 malam 23 Nov 2018
Diego
br
8.0Sangat Baik
Hotel satisfatório. Lindos jardins e espaço aconchegante, além de uma agradável piscina, porém sem aquecimento. Bom quarto, com ótima cama mas a propriedade está começando a necessitar de algumas melhorias. A pintura do quarto estava começando a ficar velha, assim como os azulejos, pia do banheiro e box. Quarto ainda com abertura via chave, e limpeza poderia ser melhor. Não dava para ficar descalço no quarto. Café da manha com poucas opções, espaço de fitness com MUITOS pernilongos. Wifi ruim. Staff é básico, fazem seu trabalho direito, mas não vi aquele desejo de agradar o tempo inteiro o hóspede que ja testemunhei em outros hoteis da rede Porto Bay. Pelo preço que paguei pela Master Suite, esperava mais.
Ulasan tetamu Hotels.com yang asli
Respon oleh Johnny Vago
Caro Sr. Rafael Antes de mais agradecemos o seu comentário. A sua opinião é muito importante para nós. Vamos analisar cuidadosamente os pontos menos positivos que referiu relativamente à sua estada. Teríamos muito gosto em receber-vos uma vez mais no nosso hotel de forma a ir de encontro às suas expetativas. Melhores cumprimentos Johnny Vago Front Desk Manager
Perjalanan romantik 2 malam 2 Nov 2018
Rafael
br
10.0Luar Biasa"Muy buena experiencia!"
Ulasan tetamu Hotels.com yang asli
Respon oleh Johnny Vago
Estimada Gianella, Nos gustaría agradecer el tiempo dedicado a darnos su opinión sobre su experiencia en nuestro hotel. Es con gran satisfacción que tomamos conocimiento de que tuvo una estancia agradable en nuestra compañía. Esperamos poder volver a recibirlos de nuevo. Los mejores saludos, Johnny Vago Gerente de recepción
Perjalanan 7 malam bersama kawan-kawan 20 Okt 2018
Gianella
cl
10.0Luar Biasa"Excelente hotel"
É um hotel bem confortável, bonito e perto da Rua das Pedras (principal rua de comércio de Búzios). Fomos muito bem atendidas.
Ulasan tetamu Hotels.com yang asli
Respon oleh Johnny Vago
Caro Ivete, Gostaríamos de agradecer o tempo despendido a dar-nos a sua opinião sobre a sua experiência no nosso hotel. É com grande satisfação que tomamos conhecimento de que teve uma estada agradável na nossa companhia. Esperamos poder voltar a receber-vos novamente. Os melhores cumprimentos
Perjalanan bersama rakan 29 Okt 2018
Ivete
br
10.0Luar Biasa"Fantastisk hotell"
Veldig flott hotell og fint rom. Bra renhold, frokost og veldig hyggelig personale. Eneste minus var en litt bråkete aircondition som var plassert på veggen rett over hodeenden på senga og derfor hørtes ekstra godt
Ulasan tetamu Hotels.com yang asli
Respon oleh Johnny Vago
Dear Guest, First of all we thank you for your preference for our hotel. Your feedback is very important to us and thank you for sharing it. We were very pleased to know that our hotel and team were able to meet your expectations. It will be a pleasure to welcome you in the next stay. Best regards
Perjalanan romantik 2 Okt 2018
Lars
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8.0Sangat Baik"Excelente pousada, porém alguns serviços precários"
A Pousada e os funcionários são excelentes. Fiquei na Suíte Royale, ampla, possui um quarto adicional onde meu filho ficou muito bem acomodado. Sentimos falta de porta cabideiro no banheiro para colocar toalhas, roupões e a ducha estava com varias saídas de água entupida, no mais tudo funcionou bem. No café da manha o pão de queijo acabou as 9:00 da manhã, e não foi reposto até a nossa saída, cobrar por omelete achei o fim da picada. O cardápio da piscina falta opções para consumo. Localização excelente próximo as praias Ferradura, João Fernandes.
Ulasan tetamu Hotels.com yang asli
Respon oleh Alex
Estimado, Sr. Marcelo Primeiramente gostaríamos de agradecer por escolher o PortoBay Búzios. Estamos verificando cada ponto dos seus comentários para que não volte a acontecer Esperamos recebê-lo em uma próxima oportunidade Obrigado desde já Alex Azevedo Gerente Operacional
Perjalanan keluarga 1 malam 1 Sep 2018
Marcelo
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8.0Sangat Baik"Hotel aconchegante!"
Apesar de passarmos um dia apenas no hotel, adoramos. A cama é muito confortável, o quarto standard é aconchegante, tem uma linda vista e o café da manhã é bem gostoso. A única situação que achamos desconfortável foi a limpeza da fossa ao lado da nossa janela enquanto estávamos lá, sendo que acordamos com um cheio terrível dentro do quarto e verificamos a situação da limpeza! Como dica construtiva, como o café da manhã é servido ao lado da piscina, ao meu ver é perigoso para quem tem crianças. Acredito que o hotel deveria colocar uma proteção ao redor da mesma, assim as famílias podem levar seus filhos sem se preocupar com eles enquanto relaxam tomando seu café! Outra opção seria fazer uma pequena piscina para os pequenos ou até mesmo um espaço para brincarem, simples, com balanço, casinha talvez, enfim, talvez investir nisso se torne um diferencial para buscar outros públicos!
Ulasan tetamu Expedia yang asli
Perjalanan lain 6 Jun 2018
Letícia
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10.0Luar Biasa"Hotel maravilhoso em Búzios. "
Experiência surpreendente no Porto Bay Búzios. Desde a recepção até a saída. Todos os pontos, pessoal, limpeza, acomodações, conforto, lazer... Só 2 pontos a colocar: o cardápio precisa ser atualizado; a venda de cervejas artesanais tb pode ser um diferencial; e a música da piscina, o funk bate -estava não deve agradar a nenhum hóspede dali. Sugiro MPB e rock nacional...
Ulasan tetamu Expedia yang asli
Perjalanan lain 6 Mei 2018
Alexandre
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10.0Luar Biasa"Melhor opção em Búzios"
Hotel muito bem cuidado, extremamente confortavel e com funcionários excelentes, além de ser muito bonito!!
Ulasan tetamu Hotels.com yang asli
Perjalanan romantik 3 Mei 2018
Pengembara
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10.0Luar Biasa
Os funcionários são muito atenciosos. O hotel fica próximo ao Centro de Búzios: para quem gosta de caminhar, é uma boa pedida! O quarto é ótimo!
Ulasan tetamu Expedia yang asli
Perjalanan lain 1 Mei 2018
Pengembara
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8.0Sangat Baik"Hotel mitosis agradavel"
Equipe de recepcionistas excelente, educados e muito prestativos. Recomendo muito o hotel, excelentes instalações, piscina muito boa, quarto amplos e confortáveis.
Ulasan tetamu Expedia yang asli
Respon oleh Baroni
Prezado hóspede, Agradecemos o seu testemunho. Nada nos deixa mais felizes do que corresponder às expectativas dos nossos hóspedes. Tomámos boa nota das suas indicações e tudo faremos para recebe-los cada vez melhor. Esperamos voltar a contar com a sua companhia em breve num hotel PortoBay. Atenciosamente, Alexandre Baroni Gerente Operacional
Perjalanan lain 31 Mac 2018
thiago
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10.0Luar Biasa"Formidável "
Maravilhosa localização espetacular. Muito bom mesmo.
Ulasan tetamu Expedia yang asli
Respon oleh Baroni
Prezado hóspede, Muito obrigado pelo comentário positivo. Irei partilhá-lo juntamente as equipes. Será um prazer poder recebê-los numa próxima estadia. Atenciosamente, Alexandre Baroni Gerente Operacional
Perjalanan lain 29 Mac 2018
Pengembara
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10.0Luar Biasa
Hotel bem localizado em Búzios! Próximo da Rua das Pedras (é possível ir caminhando). Equipe muito atenciosa! Café da manhã muito bom, com muitas frutas, sucos, diferentes tipos de pães e bolos.
Ulasan tetamu Expedia yang asli
Respon oleh Baroni, Gerente Operascional
Estimado Hóspede, Antes de mais agradecemos a sua preferência pelo nosso hotel. A sua opinião é muito importante para nós e obrigado por partilhá-la. Ficamos muito satisfeitos em saber que o nosso hotel e equipe conseguiram ir de encontro das suas expectativas. Será um prazer poder recebê-los numa próxima estada. Cumprimentos, Alexandre Baroni Gerente Operacional
Perjalanan lain 26 Mac 2018
Pengembara
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8.0Sangat Baik"Bom, mas com opção de melhorar bastante"
No geral o hotel é bom mas a ideia que pasa nas fotos não é o que você encontra na chegada. Não tem garagem, precisa de transporte para chegar. Subida bem acentuada. O estilo do hotel não condiz com conceito Hotel boutique. O pessoal é muito atencioso e simpático na recepção e no café da manhã. O custo benefício poderia melhorar, ou abaixando o valor da diária ou renovando algumas decorações e amenidades. Tivemos sorte de não chover, o café da manhã é servido a beira da piscina mesmo coberto se chover tem que passar por uma grande área descoberta.Cama boa, chuveiro bom. Ar condicionado mais ou menos. Tem espaço para melhorias para sustentar os preços praticados.
Ulasan tetamu Hotels.com yang asli
Respon oleh Baroni
Estimado hospede, Agradecemos o seu comentário, lamentamos não ter conseguido ir ao encontro de todas suas expectativas, a nossa prioridade é garantir a total satisfação dos nossos hóspedes, gostaríamos de ressaltar que com certeza foi um mal entendido sobre como o senhor imaginou o hotel. Tomámos boa nota das suas indicações e esperamos que nos dê uma oportunidade futura para uma nova experiência aqui ou em outro hotel de nossa da rede PortoBay. Atenciosamente, Alexandre Baroni Gerente Operacional
Perjalanan lain 30 Jan 2018
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