My stay at Eurostars Magnificent Mile was honestly a conundrum. The customer service was decent for the most part, but they barely answer the phone or leave you on hold forever. Checking in was smooth though. We got there early and they let us check in, which I appreciated.
The first room we walked into was just bad. It had a strong, weird smell and you can’t open any windows or go on the balcony, so it felt trapped and stuffy. We asked to switch rooms, and thankfully they did. The second room was bigger, but it stayed super mucky and moist the whole time, like the windows were constantly fogged up and literally dripping wet. The bathroom door didn’t even close all the way, and I don’t think the vent worked because the air just felt heavy and damp.
The ceiling looked like it was supposed to be artsy, but it just came off like random stains. For what we paid, I’ve stayed in way better hotels. The only real plus was the location & you can walk everywhere, and the little restaurant downstairs was cute.
Overall, I WOULD NOT stay here again. The moisture, smell, and general feel of the room just threw me off. It didn’t feel clean or cozy enough for us, and I don’t like feeling sticky in my own room.