Janus Hotel - Castelsardo

We were a bit disappointed with our stay. Clearly this is the sister hotel of a larger one just along the road, where the spa etc is. Whilst that hotel may be 4* - we didn't visit it - this one just isn't. When we arrived to check in just after 2pm (when check in starts) we were given the keys to our room and went in to find it hadn't been cleaned after the last guests (bed all messed up, stuff on the floor etc). When we went back to the reception, the young man who was there alone was clearly a bit flustered as there were a few other guests checking in and out with issues and apparently he was meant to have finished his shift 30mins earlier but no one had arrived to relieve him - as we discovered as we waited while he had quite a heated telephone conversation with the management team at the main hotel. After waiting half an hour to find out if we could have another room so we could check in and shower (and with no one else arriving to relieve the poor guy on reception or help him out), we gave up and decided to stop wasting our afternoon and come back later to check in. The room, once cleaned, was fine but basic, and aside from a very beautiful breakfast room on the top floor there was nothing special about the hotel. It was overpriced for what it was, although I think our experience on checking in blighted the whole thing for us a bit!

Hotel which is deceptive from the outside and appears to have been completely overhauled inside recently. We had a room with a sea view and balcony which also gave us an astonishing view of the hill. Being very picky, the room was a little on the shall side and the Internet was sporadic. There's also an issue with the parking, which is restricted but there is plenty of space at the sister hotel a couple of hundred metres away. The ensuite was well designed and also very new. Breakfast is served on the fourth floor, once again with brilliant views. There is also a good Sardinian choice. Staff at the hotel are pleasant, knowledgable and helpful. Would definitely recommend and revisit.