Wonderful staff, very clean and a lot of fun stuff for kids to do like milk a cow, ride a horse, collect eggs from chickens, jump on a trampoline, swim in the pool. It's also a great place to enjoy the hot springs and jacuzzi with a drink that's next to the bar. My room had a great view of the volcano. A special thanks to one of front desk receptionist, Leon, who went out of his way to help me retrieve an item I forgot at my last hotel. Leon and the rest of the staff make the hotel very special place to visit.