6/10 Baik
18 April 2023
Not quite there yet unfortunately…
We stayed in one of the beach front villas with own pool. Positives first: the location is superb and the villas are top noch. The beach is absolutely beautiful and the zoodiac bar not far from the resort is worth a visit. The staff is super friendly and doing their best to serve the guests… But… there are for sure some improvement areas. The devils are in the details, but when you pay USD 600 + per night you expect 5 star accommodation at all levels. This fairly new resort opened in November 2022 I believe and will be completed some time late 2023 - some minor construction work was ongoing when we were there - not too disturbing. But it is clearly that all details are not in place yet - they may be minor, but again when you pay premium rates you expect everything to be in place. The main disappointment for is was the breakfast. They have a fancy app that lets you order the breakfast to the room. It is all ala carte - no buffet as you may expect for resorts like this. The food was generally ok, but they kept missing out/forgetting orders and part of the food seemed to be prepared (overcooked eggs benedict for instance) and thus was cold. When returning to get missing order for the second time, the staff actually seemed a bit annoyed. As for the location, beautiful it is, it is very noisy. The constant movement of extremely loud longtail boats close to shore really makes the resort stay less enjoyable. Last, a minor detail for the villa: it is missing an outdoor shower…
Tom Arne
Tom Arne, perjalanan 3 malam
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