Hotel Schweizerhof Zürich

We rate this hotel to the same quality seen at many Relais & Château properties. The cleanliness of the hotel was top-notch. Unlike many hotels in Switzerland, this hotel offered air-conditioning. The room was oversized, similar to a suite size in most US hotels. Our room consisted of a bedroom & sitting area divided by pocket door. Lastly, less than a 10 minute walk to old town, & directly across street from the train station.

From the time we checked in until we check out of this wonderful hotel, we had a truly spectacular experience. The Schweizerhof staff were very pleasant and offered us a flute of champagne or other non-alcoholic drinks during registration. The bellman brought our luggage to the room and quickly departed, giving us time to rest from a morning of travel. The room was perfect! A round corner room with two windows and a door leading to a small balcony overlooking the Bahnhof. The television is large with a clear high definition screen and numerous channels to choose from. You are also able to cast Netflix or other services to the TV without issues. The bed is adjustable and provided the first good nights sleep during our trip. The bathroom is very large with a full assortment of soap and sundries. There were fresh roses in the bathroom and bedroom. In the evening we were pleasantly surprised when a trolly loaded with complimentary treats arrived. Complimentary fresh fruit was also delivered to the room daily. The bar downstairs is an ideal location for conversation or an informal meal. (The schnitzel is delicious.) Rony the bartender made the environment welcoming and enjoyable. Breakfast is a tasty continental buffet with al la cart options. The restaurant served the best meal we had during our entire vacation. This hotel is across the street from the Train Station, located 10 minutes walking distance from the historical section of Zurich and on the corner of Bahnhof Strasse

Great stay with excellent staff although few F&B personnel need a bit performance enhancement maybe 1 or 2 of them , otherwise this is a perfect hotel to stay in zurich city.

Location is good if you travel by train. It's just opposite the train station. Breakfast was good and dinner at restaurant was good too, both quality and service. Room is very small. The first room offered to us was very old style and with bad smell too. Service was on the average. But one arrogant and rude staff ruined the good impression of the hotel. Our tv was not working and we called the reception. This man came finally and reluctantly. He was so arrogant and rude. I had to tell him not to interrupt and let me finish my sentence. I also told him to look at the mirror because he didn't know how to smile but stared at the customers with fierce eyes. I also told him how to explain things with manners. I didn't expect and would not accept this kind of service. Very disappointed and this service didn't worth the price I paid.

Only there for one night, unfortunately... The hotel is in a great location for walking Zurich, and it’s right across the street from the train station - perfect because we took a train from Zurich to Lugano. The hotel it’s beautifully updated, very clean, very comfortable, and the staff is amazing. A great price for the quality and location of the hotel. We will stay there again, for sure!...