Hotel guest checkin person, name is Adam, was incredibly helpful, a pleasant person to talk and interact with~ late night but he was energetic and helpful~ the hotel is gorgeous and romantic in a fairytale way~ the tablet as a tv remote was awesome, great shower head, water pressure, bed was so comfortable and the linen and towels high quality, food is delicious, plenty of seating everywhere, pool is like a hidden gem, so soothing and calming, so clean and that water fountain is one of the most beautiful things ever, getting to walk right into epic was a dream come true, I have zero complaints! It’s amazing to visit, even if you’re not staying there~ the drinks were even amazing~ just perfect and I can’t wait to stay again really soon!!