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Sheraton Hanoi West

5.0 star property
Luxury hotel with spa, near My Dinh National Stadium

Choose dates to view prices

Photo gallery for Sheraton Hanoi West

Presidential Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Children's play area - outdoor
Breakfast, lunch, dinner served; international cuisine, garden views
BBQ/picnic area
Exterior
Experience the vibrant atmosphere of Sheraton Hanoi West, located near The Garden Shopping Center and Hanoi Museum. Unwind with a massage at the onsite spa, indulge in international cuisine at Market Café or enjoy garden views. With an outdoor pool, coffee shop/cafe and high-speed WiFi available to all guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Free parking
  • Spa
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free supervised childcare
  • 24-hour health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
$122 nightly
The total price is $132
Nov 1 - Nov 2
Total with taxes and fees

Why we love this property

Restorative spa getaway
Indulge in Ayurvedic treatments, massages, and body wraps at this spa. Unwind in the sauna after visiting the health club.
Mountain chic decor
Marvel at the curated decor throughout this luxury hotel. Elegant designer stores and a garden-view restaurant complete the mountain-inspired escape.
Dining options galore
Experience international cuisine and garden-view dining at the hotel's restaurant. The property offers buffet breakfast, vegetarian options, a cafe, and a bar.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Club Room, 1 King Bed, Non Smoking, City View

View from room

Club Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
Separate bedroom
  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Club Room, 2 Twin Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
Separate bedroom
  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Room, 2 Twin Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
Separate bedroom
  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed, Non Smoking, City View

View from room

Premier Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
Separate bedroom
  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

View from room

Deluxe Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
Separate bedroom
  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Dining table
LCD TV
  • 640 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Studio, 1 King Bed, Non Smoking, City View

Club Studio, 1 King Bed, Non Smoking, City View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Club Studio, 1 King Bed, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Dining table
LCD TV
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking, City View

Premium Suite, 1 Bedroom, Non Smoking, City View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Suite, 1 Bedroom, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
  • 732 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2020
Separate bedroom
  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Washing machine
  • 603 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite, 3 Bedrooms, City View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 3 Bedrooms, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LCD TV
Washing machine
  • 1421 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

Executive Suite, 1 King Bed, Non Smoking, City View | Living room | 50-inch LCD TV with cable channels, TV, pay movies

Executive Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 1087 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 2228 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Spa
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9.6 out of 10, Exceptional, 628 reviews
$137 nightly
The price is $147
Nov 15 - Nov 16
Total with taxes and fees
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About the neighborhood

Map
36 Le Duc Tho Street, Tu Liem Ward, Hanoi, 10000

What's nearby

  • My Dinh National Stadium - 10 min walk - 0.9 km
  • Keangnam Landmark Tower 72 - 3 min drive - 2.3 km
  • Vietnam National Convention Center - 5 min drive - 3.7 km
  • West Lake - 8 min drive - 7.3 km
  • Hoan Kiem Lake - 13 min drive - 10.3 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 46 min drive
  • Ga Thuong Tin Station - 21 min drive
  • Ga Phuc Yen Station - 27 min drive
  • Ga Cho Tia Station - 28 min drive

Restaurants

  • ‪Cowboy Texas - ‬5 min walk
  • ‪Trung Long Coffee - ‬6 min walk
  • ‪Pho Bat Da Thuy Moc - ‬4 min walk
  • ‪Highlands coffee - ‬3 min walk
  • ‪Vit34 - ‬8 min walk

About this property

Sheraton Hanoi West

Sheraton Hanoi West puts you within a 15-minute drive of Hoan Kiem Lake and West Lake. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments, and international cuisine is served at Market Café, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour health club.

At a glance

DONE

Hotel size

    • 510 rooms
    • Arranged over 25 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Local laws may restrict unmarried guests from sharing a room
DONE

Children

    • Babysitting*
    • Free supervised childcare
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured onsite self parking
    • Onsite carport
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Children's menu

What to do

  • Shopping

Working away

  • 24-hour business center
  • 10 meeting rooms
  • Conference center (4499 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano
  • 24-hour health club
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hardwood flooring in room

Room amenities

Be entertained

  • 50-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Dining

Market Café - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Sky Bar - Onsite rooftop bar. Reservations are required. Open daily.
Lobby Lounge - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 21.5 to 22 for adults, and USD 10.5 to 11 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 3:00 PM and 9:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 26.2 per night

Pool, spa, & gym (if applicable)

  • Guests under 5 years old are not allowed in the spa, and guests under 5 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Carte Blanche, Eurocard, Barclaycard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hanoi West
Crowne Plaza Hotel Hanoi West
Crowne Plaza West Hanoi
Crowne Plaza West Hanoi Hotel Hanoi
Crowne Plaza West Hanoi Hotel
Crowne Plaza West Hanoi
Hyatt Regency West Hanoi
Sheraton Hanoi West Hotel
Sheraton Hanoi West Hanoi
Sheraton Hanoi West Hotel Hanoi

Frequently asked questions

Does Sheraton Hanoi West offer free cancellation for a full refund?

Yes, Sheraton Hanoi West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Hanoi West?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Sheraton Hanoi West?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sheraton Hanoi West?

Yes, there's free self parking.

What are the check-in and check-out times at Sheraton Hanoi West?

You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Sheraton Hanoi West and nearby?

Sheraton Hanoi West has a spa and an outdoor pool, as well as a 24-hour health club and a garden.

Are there restaurants at or near Sheraton Hanoi West?

Yes, Market Café offers international cuisine and garden views.

What's the area around Sheraton Hanoi West like?

Sheraton Hanoi West is a short 13-minute walk from My Dinh National Stadium and 7 minutes' walk from Hanoi Indoor Games Gymnasium.

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Sheraton Hanoi West Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Breakfast
Room

What guests liked

  • Breakfast options were plentiful and of high quality. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Good hotel
Jatinder, 1-night trip

6/10 Good

Nice hotel

Nice hotel with friendly staff
Stephen, 4-night trip

10/10 Exceptional

Lovely hotel with great staff and the visit was too short. Really excellent breakfast. Will definitely stay again.
Jeremy, 1-night trip

10/10 Exceptional

Breakfast and meeting room are brilliant! Some hotel staff do not understand English though.
DAISUKE, 2-night trip

10/10 Exceptional

The entire staff was outstanding. The concierge service above and beyond expectations.
Michael, 1-night trip

10/10 Exceptional

Friendly staffs and helpful.
Hanh, 4-night trip

10/10 Exceptional

It’s quite and there’s was lot of food options .Especially the breakfast was good.
Raju, 1-night trip

10/10 Exceptional

Staff was incredibly knowledgeable
Shawnta, 1-night trip

10/10 Exceptional

Recommended. Hotel is clean n beautiful
Le thi thanh, 1-night trip

8/10 Very good

NO Bidet is serious
HYUN MIN, 2-night trip

10/10 Exceptional

All the staff are always polite.
DIEN, 4-night trip

10/10 Exceptional

Everything was perfect
Lloyd, 3-night trip

10/10 Exceptional

Very nice, good service and spa. Fitness center was also nice but the treadmills wernt working great.
michael, 4-night trip

10/10 Exceptional

Very nice, and …perfect..!!
YoungMo, 2-night trip

8/10 Very good

Clean hotel.

Hotel is relatively new but a bit far from any malls. However transport is easy to arrange.
Lawrence, 5-night trip

10/10 Exceptional

good
YOUNG SEOP, 3-night trip

10/10 Exceptional

Very good
Nai, 1-night trip

10/10 Exceptional

There was a cemetery which i could see from my room But a very comfortable and satisfactory place Experia did not book my breakfast
Ritesh, 3-night trip

10/10 Exceptional

I arrived early in the morning before the check in time and the staff allowed me to use the shower to freshen up before my business meeting. Made a huge difference.
Sammy, 1-night trip

10/10 Exceptional

I had a room with a kitchen and a living room. It was like a residential apartment with ALL the facilities - a microwave, washing machine, electric stove, refrigerator, pots and pans, you name it.
Armine, 5-night trip

8/10 Very good

better
Tomoki, 1-night trip

8/10 Very good

Meget velfungerende med fantastisk service. Et lidt upersonligt sted som hoteller der både rummer business og pleasure kan være.
Tomas, 2-night trip

10/10 Exceptional

Junseo, 1-night trip

10/10 Exceptional

LUNG HSIANG, 3-night trip

10/10 Exceptional

Junji, 2-night trip