2/10 Lemah
30 Mac 2026
Terrible! I booked through Hotels.com but this place is run by an apartment complex. They require a separate check in but there’s no one there. I tried for 3 days to call and get help because the system wasn’t working for online check in. NO HELP. We flew to Austin. I was on the phone with someone in San Francisco during our whole connection. Got to Austin and still wasn’t resolved. Then went to the apartment and no one was there. Took another hour of sitting outside the gate before a girl (5th person I had spoken with) could help us.
The apartment was “ok” but not very clean. Big dirty footprints on the bath mat, etc.
Then our first day there they called ( they apparently can reach out when they need something) wanting us to go back to the apartment from our excursion to let them in to work on a TV. They called and texted 4 times.
I would NEVER book a place associated with “The Landing” company again.
L Elane
L Elane, perjalanan 4 malam
Ulasan tetamu Hotels.com yang disahkan






















