Sivatel Bangkok

Location is not as prime as the other hotels in the area, but room, service, and amenities more that made up for it.

The staff were very friendly and helpful. We were allowed to check-in early into the newly renovated Roselle Suite. Room was nicely furnished and beds were comfortable. Bathroom lighting seemed a bit off (really too poorly lit for its size) as if it was missing a light fixture above the bathtub. Hotel had some renovations going on so they probably switched off the air cons in the lifts (very warm and stuffy). We came back to our freshly made-up room on one of the mornings and found a semi-alive cockroach in its back right on the living room floor. Informed the staff during our checkout and the apologized profusely. Hotel staff were also very nice to follow up with us when my friend misplaced his wallet at ICONSIAM. Reached out to him promptly via email. Location-wise, not my favorite as there wasn’t any Family Matt / 7-Eleven within walking distance.

Fantastic staff that are very helpful. My jaw nearly hit the floor at 240 baht for a small chang from their pool bar.

Price is 5 stars hotel but the service and overall is not 5 stars, not qualify