Verified
2/10 Poor
Apr 11, 2026
WORST EXPERIENCE EVER!
The check-in procedures found in the booking confirmation were incorrect. I was not able to access the building or the apartment, and had to call the host. The phone number provided was not in use. I was outside in the dark for almost one hour trying to solve this issue, before I had to give up and find another place to stay.
Later on I contacted hotels.com, and then managed to get in touch with the host online. I asked for a refund, but they took no responsibility for the situation, and seem to think that it is ok to provide a phone number that is not in use. I can not recommend this host, and you are better off finding a different place to stay.
Karl
Karl, 1-night trip





















