Eurostars Ramblas

Terrible hotel. Is not a 4 Star. Be warned card to enter hotel does not work and had to wait 10minutes to get into the hotel. Receptionist was not welcoming at all, I felt i was judged and treated this way because of my skin colour - I am Asian, I booked a twin room and when i went to confirm with receptionist she advised if you want the twins separate you can do that yourself - even though that was what I had paid for. Room was not clean layers of dust on lights and floor matt was dirty. Insects in the bed, AC was broken and when contacting the receptionist they said they would try to restart but no rooms available to change to. Shower head was broken as most of the water ran down the side and the shower door seal was broken. I stayed 3 nights at Hotel Barcelona also a 4 star hotel and that was perfect exactly what a 4 star hotel should be.

Great location and I was given a nice spacious quiet room. Interestingly enough, I was given a handicapped/accessible room even though I am able bodied and an athlete!? At the time I thought of requesting a different room and then just could not be bothered. Can’t complain about proximity to landmarks, the Beach or great restaurants or transport. Attention and care should be given to the checkin staff. Although the young woman was pleasant enough, she seemed impatient to get rid of me even though I wanted information about a few things around the hotel Area. She was not very helpful or interested. Given the amount of money I was spending for my hotel stay, I would think that my needs as a repeat customer might illicit a keener interest. I have stayed in Eurostar’s before in Granada and Madrid and have always had top notch service. This location was disappointing for the service that I have come to expect from Eurostar’s hotels. It was a 2 star treatment from a 4-5 Star Hotel chain at 4-5 star prices! Special touches were missing such as ice cold water dispensers at reception area, fresh fruit and newspapers and magazines to read in the lounge/reception area. Staff just didn’t seem to care much and were often hidden behind the computer screen not even saying hello when one would enter the hotel or come down to reception. Disappointing hotel experience but as I said, the location, cleanliness and quiet room were perfect.

the good things were the location the air conditioning and the bed was comfy. We expected the quaslity of the service and place to be as good as other euro stars hotels and it wasnt. The house keeping was not done at all on our trip only the bathroom was cleaned. the floors were so dirty we had to wash our feet before getting into the bed. I ordered room service 6 pieces of sushi and 6 pieces of every sushi arrived costing 56 euros every coffee was cold. we stayed in many hotels this one was a great location but we wouldnt stay there again or reccomend it.

It was clean and staff were friendly but there wasn’t a kettle for hot drink at the room and at the last day they didn’t give me gluten free bread for breakfast and when I told him after 45min when I finished my breakfast,he brought me a bread.

We stayed for 3 nights and found the location to be perfect. Located directly on La Rambla it was directly amongst lots of restaurants, cafe, shops and Tapas bars. Our room overlooked directly the street but noise wasn’t an issue as the cafes all packed away around 11pm. It’s the beach end of the street so a short stroll across the road sees you at Port Vell where there’s some lovely bars to sit in the sun. The Metro station is also just across the street and was easy to navigate. A single trip is €2.20 which we did to Sagrada Família, there are other ticket options that get cheaper the more trips you do. It’s about 20/30 minute walk to the far end of La Rambla to Catalunya Sq, where you can catch the airport bus for €5.90 each way. This takes 45 minutes and drops you directly outside the terminal. Likewise you can catch the bus from right outside the terminal and they are very frequent. The hotel was small but clean, tidy and modern and we had no issues. The only point to note is the bathroom has frosted glass and a swinging glass door that doesn’t actually shut secure so no lock so it’s not very private so it’s fine for family or your spouse but you may feel uncomfortable with friends or a new partner. It’s a clean, safe and modern small hotel in an ideal location perfect for a short break to the city.