Eurostars Ramblas

Great location. Comfortable bedroom, nice bathroom. We stayed 1 night, staff was helpful. Breakfast was good and varied. Would stay there again.

Hotel is comfortable, clean and conveniently located in the tourist area. Staff are friendly and helpful. Wifi was good.

Don’t stay at this hotel.Specialily when you are with kids poor service you have to drag your own luggage not a safe location back of the hotel there is a neighborhood never sleep in the night you will be very restless,overpriced.Never Never at this location very disappointed.

Terrible hotel. Is not a 4 Star. Be warned card to enter hotel does not work and had to wait 10minutes to get into the hotel. Receptionist was not welcoming at all, I felt i was judged and treated this way because of my skin colour - I am Asian, I booked a twin room and when i went to confirm with receptionist she advised if you want the twins separate you can do that yourself - even though that was what I had paid for. Room was not clean layers of dust on lights and floor matt was dirty. Insects in the bed, AC was broken and when contacting the receptionist they said they would try to restart but no rooms available to change to. Shower head was broken as most of the water ran down the side and the shower door seal was broken. I stayed 3 nights at Hotel Barcelona also a 4 star hotel and that was perfect exactly what a 4 star hotel should be.

Great location and I was given a nice spacious quiet room. Interestingly enough, I was given a handicapped/accessible room even though I am able bodied and an athlete!? At the time I thought of requesting a different room and then just could not be bothered. Can’t complain about proximity to landmarks, the Beach or great restaurants or transport. Attention and care should be given to the checkin staff. Although the young woman was pleasant enough, she seemed impatient to get rid of me even though I wanted information about a few things around the hotel Area. She was not very helpful or interested. Given the amount of money I was spending for my hotel stay, I would think that my needs as a repeat customer might illicit a keener interest. I have stayed in Eurostar’s before in Granada and Madrid and have always had top notch service. This location was disappointing for the service that I have come to expect from Eurostar’s hotels. It was a 2 star treatment from a 4-5 Star Hotel chain at 4-5 star prices! Special touches were missing such as ice cold water dispensers at reception area, fresh fruit and newspapers and magazines to read in the lounge/reception area. Staff just didn’t seem to care much and were often hidden behind the computer screen not even saying hello when one would enter the hotel or come down to reception. Disappointing hotel experience but as I said, the location, cleanliness and quiet room were perfect.