Gu Hotel

the staff there were very nice and welcoming and helpful. would come back again

Great hotel, great area close to everything

The one and only good thing about this hotel staff was the tour/ticket lsfy who is amazing! The phone, tv, shower all didnt work properly ir at all. The sheets were in fact dirty. The desk staff is not only incompetent but just lazy and rude. I stay at hotels in Phuket and atound tmThailand at least teo months every yesr and this is the secibd worst stay ever.

My wife and I checked in and noticed right away that they had not cleaned the room. The pillows smelled like sweat and the room was very small. My wife complained to the staff and they changed our room. For over $100 a night it is not worth the money. The free WiFi is terrible. We went to Starbucks every day to use our laptops because we could not get online inside the hotel. Three years ago we stayed at this hotel and it was great but not now. Also there are a lot of people yelling on each floor until about 5:30 am from drinking and the hotel says nothing. Do yourself a favor and check around before you book at this hotel.

The room had a window with a wiew to another window - 1 meter away. The pool is NOT in the same building! The worst: The maid is stealing!! When I checked out, I forgot 1 liter of White Bacardi Rum, and 2 x 1,5 litre bottles of Cocacola zero. The manager looked in to it after my second return to the hotel(forst return was the same day I was missing my bottles). The room was still free and the bottles was gone after the maid had cleaned the room(in so many ways). When I returned the 3. time, the reseption had 2 bottles of coconut oil(?????) for me! What?? This is the worst hotel. NEVER book this!! And another thing: They charge 1000Bath for guests that haven`t been registred at check in. What other hotel in Patong would do that?