Verified
2/10 Poor
Mar 29, 2026
I booked the triple bunk room for my family, its rustic but we were only staying two nights and looking for a cheap trip. The day of check-in I arrive just after check-in time which is 4pm and find there office closed. The hours are 10-4pm so they intentionally plan to not be there for check-in and check out (which is 10am). I find a paper with instructions for our room. Go to our room only to find it isn't the room I paid for. Its a much smaller room that sleeps 5 instead of the triple bunk room that sleeps 9. No one could help me resolve this so We crammed into the smaller room but paid for the larger room. I have not received a refund or even a response though I have tried contacting them multiple times. Additionally, 1 of the beds was not made on arrival and we had to go searching for clean bedding. DON'T STAY HERE
sarah
sarah, 2-night trip

























