I stayed here about four years ago, in the nice big room with the kitchen and such. It was just me this time so I booked a king. The bed took up the whole room and I could almost roll into the bathroom from the bed. I asked if there was a bigger room and they graciously gave me a room with a full size bed. She was very nice.
I bought supplies, water, and a few beers and put them in the room refrigerator. The next day nothing was cold, the back of it was frozen over. I told the reception guy and he said "what do you want me to do about it"? I said, "well you could fix it". He replied "I don't have any other ones, so we'd just have to unplug it or turn it down". I lived with it for four days, it wasn't the end of the world.
It was hot the first day, and there wasn't AC, certainly not their fault. Their remedy? A noisy floor fan covered in dust. There was a second pile of junk fan as well.
In five nights they didn't clean my room once. I was fortunate to find a cleaning staffer and asked for new towels after about four days. The front desk staff is only their part of the day, and all the main doors are open. The keys to my room contained a crappy lock, easily breakable, and a security bar that wouldn't block anyone. My door rattled all night, the remote control buttons were broken, and the shower squealed like a pig whenever i used it. The only plus was the water was plenty hot, unlike many places. This place needs some work, there's plenty of options close by.