I must say I do not usually leave reviews but for this hotel I must. It is one of the more prestigious hotels in Warsaw, my room was uber clean and breath taking, but unfortunately there were some things that made me write this review. Firstly, I did not expected such unprofessional check in for such hotel in that price range! They did not know that my booking covered paid breakfast and that as golden member of hotels.com I was guaranteed a bottle of complementary wine, which I NEVER RECEIVED. When I told them that my booking covered breakfast and a bottle of free wine they made me feel uncomfortable like I was trying to cheat them. Even though I took one of the better rooms there, I still was not treated with respect as other guests, maybe because of my casual outfit, or perhaps I was speaking Polish to them instead of English. Finally, at the breakfast once again they had to check my room number because they did not had my last name on a list which also took some extra time for them to figure it out and made me feel like I was trying to get free breakfast (maybe because of my casual look? Or perhaps I was speaking Polish to them). Breakfast was ordinary by the way nothing special, there are better places for breakfast for such price range or perhaps I am spoiled with better breakfasts in other hotels especially in Warsaw. Will I return? I am not sure. But once again, my room was very nice, super clean, and the view from balcony was breath taking.