Hello Lisbon Santa Apolonia Apartments

no reception in the hotel. You have to do the check-in on a screen yourself, which gives you a passcode to enter the hotel and room. My passcode failed 5 times, and I have to make a lot of phone calls to fix it. Everything else is excellent: amenities, comfortable, and clean.

Self check in was interesting

The location very good, is nearby the train station and taxi stand. The room is clean and big. There are washing machines at the ground floor. All are good with this reasonable price.

Great location, metro and train station with market shop 200m away, also rental car office on the same location. Even the sofa bed was confortable for two persons. I would definitely recommend for everyone.

It's a clean place, and good area in that it's quiet but not too far away from everything. 10 mins Taxi ride @ around €5 roughly one way into town. Breakfast, which is in a box delivered to your door in the morning, was great!

While the apartment itself was decently set out (adequate size), it was missing a few of the basics such as pot lids, no kettle, no oven rack (despite having an oven) and biggest downside was the lack of soundproofing, could hear everything going on upstairs.

No services at all

Our stay was so awesome, we were joking that it was something straight out of Black Mirror! Lol in a good way! Very futuristic and minimalistic. It was a cool and unique check in process and it was nice to know someone was always just a phone call away. The room was spacious and had everything we could need for an epic and comfortable stay. The only thing I will say is that one of the apartments on our floor was soooo loud, they were screaming, cheering, singing all night long that I couldn't barely sleep at all, I think that because there are no physical workers around they felt they could take advantage and not get in trouble in any way for it. Overall it was such a cool place and we had an awesome time!

The location (near Alfama district of Lisbon) and view from the apartment were both excellent. The facilities and service were not. The shower head did not fit in its holder, the shower drain was clogged, the WiFi was barely functional and the Skype service for speaking to hotel stuff was completely dysfunctional. The self-service check-in process using the digital kiosk was efficient and functional. This place can be summarized as a beautiful on the outside but unfortunately lackluster on the inside.

WiFi didn’t work for 4 days, food was left in the room from the last people. Didn’t receive and kind of hamper that was said to be included. Cooker was faulty, fridge didn’t get too cold.